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Roberts Motors

Alton, IL

4.7
329 Reviews

4350 Alby St.

Alton, IL

62002

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329 Reviews of Roberts Motors

February 04, 2022

We found the exact car that we were looking for. We encountered no high pressure to buy. More

by Edge parents
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hull
January 27, 2022

Had a airbag issue with our Explorer. The service rep said to expect two hours of repair time. We were very pleased when the repair was finished in about an hour. More

by dewelch65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William
January 20, 2022

I have been a long time customer of Roberts, and take all of my cars, even if not Fords, to them for service. I just went in for an oil change, tire rotation (The Works Package) yesterday. I was told that More

by billz1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not known
January 19, 2022

I was an unscheduled service customer. I had to go out of town and take my truck vs my car. The staff took really good care of me. Thanks to the service staff for being customer focused! Thank you, Randy Ro More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn't notice names
January 13, 2022

Have been a Roberts Ford customer for many years. I keep coming back because I feel they treat me fairly and have the best service. More

by Chuck-123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Holman
January 08, 2022

Have been a Robert’s customer for over 35 years. Have always been treated grea. Service department does their best to get things done right and efficiently. More

by abonedoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
January 06, 2022

Roberts Motors offers the best service. They do all my work, oil changes, battery, tires. I've been a customer for years. More

by justJim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The entire service department is great.
January 04, 2022

We purchased a Ford Escape. We had a minor issue and Jack Phegley and Jack Roberts solved the issue. We are well please and know that they care for their customers. We highly recommend Robert’s Ford. More

by marty-jean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Phegley, John Roberts
December 08, 2021

Was very impressed with Tim’s knowled of the vehicle and the time he spent explaining the trucks functions and options available. I’m sure he’s had comments from other customers but I’m impressed with his More

by Cunningham.Lorne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lane
November 28, 2021

We recently purchased a vehicle from Roberts for the first time. Brittany made the purchase very easy. She was very helpful and made sure all of our questions were answered. Highly recommend Roberts More

by maybe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany
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