Roberts Motors

Tomas at Roberts Ford was great to work with. He was very knowledgeable and helpful through the whole experience! I would definitely recommend working with Roberts Ford! knowledgeable and helpful through the whole experience! I would definitely recommend working with Roberts Ford! More

My husband brought his truck in for its 1st oil change, when we got truck home the guard underneath was barely hanging on. When he took it back to ford to let them know they acted like it was his fault and when we got truck home the guard underneath was barely hanging on. When he took it back to ford to let them know they acted like it was his fault and took no responsibility what so ever! Very disappointing! More

Very Informative Anna, Paul & Tony were all great. They gave me all the information up front on the car, the cost, and the financing. I appreciate them all! Anna, Paul & Tony were all great. They gave me all the information up front on the car, the cost, and the financing. I appreciate them all! More

I've just purchased my second vehicle from Roberts Ford and I am extremely satisfied with the experience and knowledge the staff have! The compassion is incomparable as they do their best to relate to your and I am extremely satisfied with the experience and knowledge the staff have! The compassion is incomparable as they do their best to relate to your personal experiences and endeavors and make their customers really feel like they matter! Thank you Roberts Ford!!! More

On a whim I pulled in to get my oil changed & tires rotated. I was lucky and got right in. Less than an hour back out. Thank you rotated. I was lucky and got right in. Less than an hour back out. Thank you More

very satisfying and prompt service for new tires staff was very friendly and informative on getting new tires installed on our car. the staff explained the warranty and time frame of the installatio staff was very friendly and informative on getting new tires installed on our car. the staff explained the warranty and time frame of the installation very well and also showed how to get on line and receive my $70.00 rebate and how to get on ford pass to start earning points for future service More

One member of the staff was very rudely argumentative. AWFUL EXPERIENCE Somehow their system lost my appointment. Although I received many reminders, they apparently didn't. The manager was upset by this AWFUL EXPERIENCE Somehow their system lost my appointment. Although I received many reminders, they apparently didn't. The manager was upset by this as though it was my fault and questioned me multiple times as if I was lying. She kept talking down to me repeatedly throughout the day. I KNOW that my tire is leaking whether they could find it or not. I have to add air at least twice a week. She also told me she was going to replace the brakes, got my okay and gave me the price, then was argumentative once more after they did not get replaced, insisting that even if my appointment I scheduled weeks in advance had shown up in their system that they would not have ordered the parts for me, even though the last time I was there, they told me I would need them and my reminder from them said I would. I refuse to believe that you have to schedule two separate appointments in order to have your brakes replaced. From the moment I said that I had an appointment when I walked in at 5 til 11 am until I left around 4:30 pm, she was intent on arguing and denying me what I needed. I had to take a full vacation day, scheduling this weeks in advance, I have reminder texts dating back to October 29th, and now I have to take another day and find a new shop, because I am never coming back. I have never had any issues with any other staff before, but she was so incredibly unpleasant to deal with that they have definitely lost my business. More

Great dealership to work with. THE SALE STAFF AT ROBERTS FORD WAS EASY TO WORK WITH. I WAS WELL PLEASED AT THE WAY I WAS TREATED BY THE STAFF. I HAVE TOLD PEOPLE HOW EASY IT WAS TO THE SALE STAFF AT ROBERTS FORD WAS EASY TO WORK WITH. I WAS WELL PLEASED AT THE WAY I WAS TREATED BY THE STAFF. I HAVE TOLD PEOPLE HOW EASY IT WAS TO DEAL WITH YOU. More

Not really displeased with the service but was really Not really displeased with the service but was really surprised in that the hood of my truck was left open and normally they do a car wash and it wa Not really displeased with the service but was really surprised in that the hood of my truck was left open and normally they do a car wash and it was not done More

Fantastic Dealership to work with! I love that when I have an appointment at 3:00 they are on time and I am ready to roll within the time frame they state! Everyone is friendly and the I love that when I have an appointment at 3:00 they are on time and I am ready to roll within the time frame they state! Everyone is friendly and the place is always spot less. More