Roberts Motors
Alton, IL
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341 Reviews of Roberts Motors
I purchased my F150 as expected and great service. This dealership is honest and straight forward. Could not be easier. I have purchased many vehicles from other dealers and I can say this has been the This dealership is honest and straight forward. Could not be easier. I have purchased many vehicles from other dealers and I can say this has been the quickest and best experience. I will definitely come back when the need arises. Tell them Robert James sent you. More
Excellent. The service department at Roberts Motors is always excellent. I've been buying cars and returning for my service needs for 30 years. Always profession The service department at Roberts Motors is always excellent. I've been buying cars and returning for my service needs for 30 years. Always professional and courteous. More
I received the same excellent service one comes to expect when dealing with Roberts Ford. I appreciate their honesty and commitment to their customers and their vehicles. when dealing with Roberts Ford. I appreciate their honesty and commitment to their customers and their vehicles. More
I brought my van in for service. They did a diagnosis and found nothing charge $125.00. Ran 2nd diagnosis $125.00 fixed NOTHING $250.00. Wanted to order a part and repair another $200.00. One week later,they found nothing charge $125.00. Ran 2nd diagnosis $125.00 fixed NOTHING $250.00. Wanted to order a part and repair another $200.00. One week later,they still have not called to tell me part is in. I have found someone else to do the job! $175.00diagnosis,part,repair 24 hours done. I have purchased an extended warranty for my vehicle. This experience cost me $250.00 plus towing .and nothing was done. I am very unsatisfied. More
My 4th here. Very convenient as I just work close by. Went in told them what I wanted as far as price and economy, directed me to several options, made my choic Very convenient as I just work close by. Went in told them what I wanted as far as price and economy, directed me to several options, made my choice, got what I wanted and was in and out. Quick and easy. No pressure. More
FAST oil change and tire rotation My service appointment was at 8 am. I got there at 7:45, they took my car straight back to service, changed the oil, did a tire rotation and took it t My service appointment was at 8 am. I got there at 7:45, they took my car straight back to service, changed the oil, did a tire rotation and took it to the nearby car wash for a free wash (which it needed) and had my car back to me by 8:40. Super happy with how quick that was and also how friendly the staff is. More
bad experience i understand having to adjust the seat but having to adjust the back adjust the back of the seat was not needed, the driver mirror wasn't locked back i understand having to adjust the seat but having to adjust the back adjust the back of the seat was not needed, the driver mirror wasn't locked back in place and i had to fix it and adjust it back to the way it was when i gave my truck to the service department asked for a tire balance never happened service said he didn't hear me ask for a balance my automatic lights were left in the off position forgot to tell them were the key was for the lugs the tech took it upon himself to go thru my truck and look for it instead of asking were it was located. More
Excellent service over the last 7 cars I’ve always been treated with the utmost respect and friendliness when purchasing all my cars here. Service department has always been prompt and kno I’ve always been treated with the utmost respect and friendliness when purchasing all my cars here. Service department has always been prompt and knowledgeable. Pricing and financing has always been extremely fair and transparent. Their overall service and atmosphere is why I will continue to make them my go to for new car purchases. More
Great buying experience and great service department From the buying experience to the first oil change on my new 2019 F-150, Roberts Ford is top notch! Friendly, hassle-free sales and excellent service From the buying experience to the first oil change on my new 2019 F-150, Roberts Ford is top notch! Friendly, hassle-free sales and excellent service department. More