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Roberts Motors

Alton, IL

4.8
341 Reviews

4350 Alby St.

Alton, IL

62002

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341 Reviews of Roberts Motors

November 15, 2019

I purchased my F150 as expected and great service. This dealership is honest and straight forward. Could not be easier. I have purchased many vehicles from other dealers and I can say this has been the More

by RobJames73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pfeiffer
November 14, 2019

Excellent. The service department at Roberts Motors is always excellent. I've been buying cars and returning for my service needs for 30 years. Always profession More

by Just Jim.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa
November 12, 2019

I received the same excellent service one comes to expect when dealing with Roberts Ford. I appreciate their honesty and commitment to their customers and their vehicles. More

by rehale53
Recommend Dealer
Yes
Employees Worked With
Teresa
November 07, 2019

I brought my van in for service. They did a diagnosis and found nothing charge $125.00. Ran 2nd diagnosis $125.00 fixed NOTHING $250.00. Wanted to order a part and repair another $200.00. One week later,they More

by Nancy
Recommend Dealer
No
Employees Worked With
Theresa
November 05, 2019

I’m always happy with the the service at Roberts Ford. I get the appointment time I need and my wait time is short. Great employees! More

by Annied814
Recommend Dealer
Yes
Employees Worked With
Rachel Dooling
October 29, 2019

My 4th here. Very convenient as I just work close by. Went in told them what I wanted as far as price and economy, directed me to several options, made my choic More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
October 24, 2019

FAST oil change and tire rotation My service appointment was at 8 am. I got there at 7:45, they took my car straight back to service, changed the oil, did a tire rotation and took it t More

by KawiGirl680
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot recall any specific names at this time, but everyone that worked on October 18,2019 was extremely friendly.
October 22, 2019

bad experience i understand having to adjust the seat but having to adjust the back adjust the back of the seat was not needed, the driver mirror wasn't locked back More

by dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
n/a
October 21, 2019

Excellent service over the last 7 cars I’ve always been treated with the utmost respect and friendliness when purchasing all my cars here. Service department has always been prompt and kno More

by Shaun H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Holman
October 20, 2019

Great buying experience and great service department From the buying experience to the first oil change on my new 2019 F-150, Roberts Ford is top notch! Friendly, hassle-free sales and excellent service More

by Bigdawgbear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Holman
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