Roberts Motors
Alton, IL
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341 Reviews of Roberts Motors
Best Car Dealership around! My wife and I have purchased 5 new vehicles at Roberts Motors, the latest a week ago, a 2020 Ford Explorer ST. We could not be happier with our purch My wife and I have purchased 5 new vehicles at Roberts Motors, the latest a week ago, a 2020 Ford Explorer ST. We could not be happier with our purchases or the dealership as a whole. They truly treat you like you are family. From Mr. Sam Roberts, John Roberts, the Sales Staff, the Service Staff all treat you very well and will do whatever they can to make your experience a great one. We will definitely return for our next purchase! More
60,000 mile inspection, The service was done in a timely manner to my satisfaction. This included an oil change and tire rotation.The service folks were friendly and helpful The service was done in a timely manner to my satisfaction. This included an oil change and tire rotation.The service folks were friendly and helpful. More
I had to get a flat tire fixed as quickly as possible. and their service manager bent over backwards trying to get it done. Kudos to him for understanding! and their service manager bent over backwards trying to get it done. Kudos to him for understanding! More
Very good I had tires installed on three cars. The service was wonderful. The people helpful and courteous. Thanks guys and gal. You will see me again. I had tires installed on three cars. The service was wonderful. The people helpful and courteous. Thanks guys and gal. You will see me again. More
Check engine light. Vehicle to Ford dealer for check engine light. Diagnosis: Large rock had injured evap. line/assy. Repair: Projected repair included removing fuel Vehicle to Ford dealer for check engine light. Diagnosis: Large rock had injured evap. line/assy. Repair: Projected repair included removing fuel tank, replace fuel line and hose assembly end to end. Estimated cost approx. $900. Took vehicle to independent repair shop. Removed rear seat, rolled up rear carpet, used factory access panels in floor. Installed NAPA (Vendor) evap. line repair kit. Total bill tax and all $125. Service writer Shannon. Excellent to work with. Will always use Shannon. I currently own 5 Ford vehicles. More
Above and beyond customer service The staff and even the owner of the dealership is available to help with any issue, and are very personable to work with. I really appreciate the abov The staff and even the owner of the dealership is available to help with any issue, and are very personable to work with. I really appreciate the above and beyond attention I recieved from Mr. Sam Roberts. It made me feel like a friend, not just a customer. More
35,000 miles Maintenance I’ve been a satisfied customer over 35 years. It was time for maintenance service. . I was in and out as Promised! One of the perks I appreciate is I’ve been a satisfied customer over 35 years. It was time for maintenance service. . I was in and out as Promised! One of the perks I appreciate is , if you don’t want to wait, they’ll give you a ride home and pick you when your vehicle done! More
Check engine light on Took care off the engine light and previously told me I had to make an appointment for a couple of recalls the took care of the recalls also Took care off the engine light and previously told me I had to make an appointment for a couple of recalls the took care of the recalls also More
reliable service I have used Roberts for several years for several cars and trucks that I have owned> I can depend on them having my best interest in mind when service I have used Roberts for several years for several cars and trucks that I have owned> I can depend on them having my best interest in mind when service or repairs are needed. More
Great Experience I found the pickup that I was looking for in their inventory. This was my first experience with this dealership and I drove 70 miles to buy this truck I found the pickup that I was looking for in their inventory. This was my first experience with this dealership and I drove 70 miles to buy this truck. Their sales department was excellent and I returned in 6 mos. for the free oil change. Their service department was courteous and efficient. This is a great place to do business. DAVE More