Roberts Motors

Rachel in the service department is dy-no-mite! She got me in and out in a timely fashion. Kudo's ALWAYS for Rachel and Theresa in the Service Dept👍 me in and out in a timely fashion. Kudo's ALWAYS for Rachel and Theresa in the Service Dept👍 More

Great!!! The Roberts Dealership went above and beyond with great service, friendly staff and overall very helpful and knowledgeable. I would highly recommend R The Roberts Dealership went above and beyond with great service, friendly staff and overall very helpful and knowledgeable. I would highly recommend Roberts Ford for any of your purchase or service needs!!! More

Just had my clutch repaired on my 2017 Ford Focus for the 2nd time. A few days later, I get a “Transmission Hot Wait 5 mins” warning. Called the service department, no one answers, left a message and no one 2nd time. A few days later, I get a “Transmission Hot Wait 5 mins” warning. Called the service department, no one answers, left a message and no one has gotten back with me. Guess it’s my problem since I bought another Ford Focus even though they told me it wasn’t an issue with the 2017 models. More

Great sales staff. Very good customer service. Staff in service dept are very excellent group to work with. Highly recommend Roberts Ford in Alton, IL. service dept are very excellent group to work with. Highly recommend Roberts Ford in Alton, IL. More

Wonderful staff from the General Manager, Credit Manager Wonderful staff -- General Manager, Credit Manager and salesman Kevin Grillion. I would give them 10 Stars if I could! I highly recommend Roberts Mot Wonderful staff -- General Manager, Credit Manager and salesman Kevin Grillion. I would give them 10 Stars if I could! I highly recommend Roberts Motors when looking for a new vehicle! More

Friendly, courteous, & when I ask a question, explanations are patiently given to me. Also when I needed help with Ford Pass app, Anna was called to get the app working for me- which was very hel explanations are patiently given to me. Also when I needed help with Ford Pass app, Anna was called to get the app working for me- which was very helpful. More

Professional service at a reasonable price Roberts service department always treats us well. They listen to your concerns and keep you informed during the process. There are no surprises and th Roberts service department always treats us well. They listen to your concerns and keep you informed during the process. There are no surprises and they don't push you into unneeded repairs. Even when they do point out maintenance items you should complete, they leave the decision in your hands. More

My daughters car had a damaged tire and they treated her so kindly and let me pay over the phone which was very convenient. I always have a wonderful experience at this dealership. so kindly and let me pay over the phone which was very convenient. I always have a wonderful experience at this dealership. More

Excellent and timely service The team at Roberts took care of our Explorer's recall issue and diagnosed a check engine light. They also gave us a very competitive quote on new tir The team at Roberts took care of our Explorer's recall issue and diagnosed a check engine light. They also gave us a very competitive quote on new tires, so had that done at the same time. Rachel in the service department was a pleasure to work with. More

Always excellent service I always take my cars to Roberts for service, and have done so for almost 25 years. The are professional and efficient. I highly recommend them. I always take my cars to Roberts for service, and have done so for almost 25 years. The are professional and efficient. I highly recommend them. More