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Robert Brogden Buick GMC

Olathe, KS

Overview
Employees
Reviews
Vehicles
4.7
5,397 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,397 reviews

January 18, 2025

Sage sales person did a great job and the finance lady did a great job!!! The only problem we had was taking over a hour to get a front license plate!!!$$ More

by ashep32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any of these people!!!
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Jan 21, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback! We're thrilled to hear that Sage and our finance team provided great service during your visit to Robert Brogden Buick GMC. We appreciate your patience regarding the wait for the front license plate and will work to improve this process. We hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

January 18, 2025

Young man was awesome, however warranty lady with fancy computer not! Almost walked out of sale! More

by PKRAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roger Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback. We're glad to hear that the young man who assisted you provided excellent service. However, we understand your concerns regarding the warranty process. We appreciate your input, as it helps us uphold our standards here at Robert Brogden Buick GMC. If you would like to discuss this further, please feel free to reach out to us. We hope to have the opportunity to serve you better in the future. Sincerely, The Robert Brogden Buick GMC Team

January 17, 2025

Tim and Ryan exceeded my expectation. They completed this deal the same day I called and told them my company needed to purchase 2 new cars for sales people. Plus, they delivered the ca More

by jon.rakers
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Robert Brogden Buick GMC responded

Thank you, Jon, for your wonderful feedback! We're thrilled to hear that both Tim and Ryan at Robert Brogden Buick GMC were able to exceed your expectations in getting those two new cars for your sales team. We truly appreciate your business and are glad we could assist you with the delivery. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

January 17, 2025

Lacy was awesome. Very informative and prompt. Car works well now and life is good. More

by ntclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy
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Jan 21, 2025 -

Robert Brogden Buick GMC responded

Thank you! We truly appreciate your positive feedback about your experience with Robert Brogden Buick GMC. It's fantastic to hear that your car is working well and that Lacy provided you with the informative and prompt service you needed. We look forward to seeing you again in the future! Sincerely, The Robert Brogden Buick GMC Team

January 16, 2025

Great knowledgeable service in a very speedy manner. Lacy was great in the service department and I feel the whole staff is really professional. Chatted with my salesman Jim. He’s great and I refer him More

by olsonhaystack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey in service is 5 star!!
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Jan 17, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear you had a great experience with our knowledgeable service team, especially with Lacy in the service department. It's fantastic to know Jim made a positive impression as well, and we appreciate your referrals. We look forward to serving you again at Robert Brogden Buick GMC! Sincerely, The Robert Brogden Buick GMC Team

January 16, 2025

I highly recommend Robert Brogden's Olathe Buick GMC to anyone looking for a new or used vehicle, or a place to service their vehicle. More

by russelldent
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Max Skid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful recommendation, Russell! We truly appreciate your support for Robert Brogden Buick GMC. It's our aim to provide the best service for both new and used vehicles. We hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

January 15, 2025

Long wait with an appointment. Didn’t get an explanation of why I couldn’t get a copy of service report. I had paid for service in advance and new floor mats were part of new vehi More

by dlh74esu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns regarding the long wait and communication about your service report. Your feedback is valuable, and we encourage you to reach out to us directly so we can clarify the situation regarding your paid service and floor mats. We are committed to maintaining transparency and ensuring that you feel confident in our services. Thank you for bringing this to our attention. Sincerely, The Robert Brogden Buick GMC Team

January 15, 2025

I work with roger Wallace. Roger did a great job and was very professional. He was very familiar with the car I was purchasing. More

by byoung710
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Roger provided you with excellent service and demonstrated his knowledge about the vehicle you were purchasing. At Robert Brogden Buick GMC, we pride ourselves on our professional team and their dedication to our customers. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

January 15, 2025

Prescheduled oil change service for my 3. 0 Duramax diesel 1500 Sierra , began on time and completed with update for a bulletin recall. Matt explained the issue, which I was aware of from a re More

by srcoons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
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Jan 16, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your oil change service on your vehicle was completed on time and to your satisfaction. It’s great that Matt could keep you informed about the recall bulletin and ensure the service was done within the estimated time. We appreciate your loyalty and are always here to provide you with the consistent service you expect at Robert Brogden Buick GMC. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

January 14, 2025

Brogden did a wonderful job taking care of us and our car. Todd Kelly kept us informed on the service. More

by LINDAF48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words, Linda! We’re thrilled to hear that Robert Brogden Buick GMC was able to take great care of you and your car. It's wonderful to know that Todd kept you informed throughout the service process. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

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