Robert Brogden Buick GMC

LEVI & NASSIMA WAS VERY HELPFUL IN MY PURCHASING ANEW BUICK ENVISION ON 11/01/21, THEY WORKED VERY HARD GETTING CAR READY FOR ME.. THANK YOU . WAYNE HOWARD. BUICK ENVISION ON 11/01/21, THEY WORKED VERY HARD GETTING CAR READY FOR ME.. THANK YOU . WAYNE HOWARD. More

Very well done job thank Phillip my parents and I is very happy happy ab happy happy ab More

Ryan’s, the manager and financer were all very kind to me. I recently had a horrific experience at another dealership in Tulsa, OK, so I was very scared to work with another dealership, but they all made me. I recently had a horrific experience at another dealership in Tulsa, OK, so I was very scared to work with another dealership, but they all made me feel comfortable and made the process easy. More

My buying experience was a no hassle, positive experience. The sales team and finance department worked for the best deal that worked for my situation. experience. The sales team and finance department worked for the best deal that worked for my situation. More

Had the truck I wanted and the deal went very quick. Mason made the experience very painless Mason made the experience very painless More

The lady that helped me was so professional and made sure all of my questions were answered. sure all of my questions were answered. More

Friendly staff that worked with us to get what we needed in the truck we were looking at. in the truck we were looking at. More

Had an appointment and I showed up on time. They got my oil change and rotation done quickly. Aurora in the service office communicated well. It was a great experience! oil change and rotation done quickly. Aurora in the service office communicated well. It was a great experience! More

They where really good to work with. Very helpful. I would buy from them again would buy from them again More

My (certified) vehicle has been in the shop more than at my home since purchased from Robert Brogden. Their is a total lack of communication that is like a plague that has spread to EVERY single person with my home since purchased from Robert Brogden. Their is a total lack of communication that is like a plague that has spread to EVERY single person within the dealership. Phil Skid the GM has dodged our calls and emails for two weeks even after the service manager told us she has personally reminded him twice. The level of tacky unprofessionalism knows no bounds. I can't even begin to scratch the surface of how badly we were treated on all levels and how many issues we have had. My first clue should have been the parking lot full of employees leaning on the building chain smoking cigarettes by the service exit. I had to watch my vehicle be towed out of my driveway twice in one weeks time. It was humiliating. My husband is in management in the industry and he's stunned. The employees at my husbands dealership would all be fired if they treated a customer that way. Some of our issues have been addressed but some still have not. While my vehicle was last in they scratched the back window so now we have to go in yet again. Honestly I'm hesitant because of the level of incompetency that exists. I think one of the most repulsive moments to date was the 2nd loaner car they brought us to use. It was filthy and covered in cigarette ashes inside. We found multiple things in the vehicle but the most disgusting of them was a set of used childrens fake press on fingernails (Frozen themed) in the cupholder. Surfaces were sticky and crumb covered. In the time of covid I was utterly shocked. I took over ten pictures to document it. I'm hoping our issues are teken care of in full soon so that I do not ever have to step foot in here again. More