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Robert Brogden Buick GMC

Olathe, KS

4.7
5,405 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,405 reviews

May 26, 2022

Worst experience. Don't do business with these people. They'll sell you something they don't have and give you the runaround about getting it. Bought a truck 3 months More

by bigduff17
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Levin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi
May 26, 2022 -

Robert Brogden Buick GMC responded

Unfortunately when buying a vehicle in production, there is no guaranteed arrival date. A discount was given initially and we presented different options to get you into a vehicle sooner while waiting, but that was declined. We certainly share your frustrations with these supply chain issues and wish you all the best with your new truck. Sincerely, The Robert Brogden Buick GMC Team

May 26, 2022 -

bigduff17 responded

I was not given a discount. I paid your advertised price which was sticker.

May 25, 2022

Check engine light came on after I had the car serviced. The problem was fixed so I’m back on the road. I have purchased several cars from Brogden and have always had excellent service More

by DGBOOTH43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tess
May 27, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! Sincerely, The Robert Brogden Buick GMC Team

May 25, 2022

The shop diagnosed my issue and quickly completed the service before my actual appointment time More

by HERMJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa
May 27, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

May 25, 2022

Really appreciate the online scheduling function and the text and email confirmation.That's how it should work! More

by jmschweer2108
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
May 27, 2022 -

Robert Brogden Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Robert Brogden Buick GMC Team

May 25, 2022

They were able to inspect my issue and fix my car in an extremely timely manner. Always friendly staff and well taken care of. More

by Ryansayler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
May 27, 2022 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

May 25, 2022

Great experience - purchased my 4th car from Tino. This was my second buick enclave and so very happy with the new features of the 2022 Buick Enclave premier. More

by WENDY_M_BOND
Price
Recommend Dealer
Yes
Employees Worked With
Tino Stowers
May 27, 2022 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

May 23, 2022

awesome and easy, the sales manager and salesman where knowledgeable and professional. Would highly recommend. More

by mpmccurdy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Robert Brogden Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Robert Brogden Buick GMC Team

May 21, 2022

Personable, friendly, trustworthy, relatable, knowledgeable and was quick to get me out and back to work More

by Scott.Jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim was outstanding
May 23, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! Sincerely, The Robert Brogden Buick GMC Team

May 20, 2022

Great dealership, excellent staff, good pricing and very honest and easy transaction! I love my new car!! More

by MMORRISON239
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Carnes
May 23, 2022 -

Robert Brogden Buick GMC responded

Thank you for taking the time to write about your experience with us! Sincerely, The Robert Brogden Buick GMC Team

May 19, 2022

As soon as I pulled into the garage, a technician and staff member were immediately present to take possession of the car for servicing. More

by KDRoger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
May 22, 2022 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

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