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Robert Brogden Buick GMC
Olathe, KS
5,090 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models.
And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need.
Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,090 reviews
December 29, 2021
The staff was super friendly. Our salesperson, Isela Rincon, was energetic and very positive. She gave a very detailed explanation of all the features on the car I purchased for my daughter. Thank you Rincon, was energetic and very positive. She gave a very detailed explanation of all the features on the car I purchased for my daughter. Thank you Isela!!! More
by TIM_CHOAL
Verified CustomerEmployees Worked With
Isela Rincon She was a great salesperson, Five Stars
December 29, 2021
Service was good and done within time frame given. Staff at reception area when entering shop very helpful and professional. Car returned without finger prints on doors and or hood. at reception area when entering shop very helpful and professional. Car returned without finger prints on doors and or hood. More
by SAM.WHEELER46
Employees Worked With
Kristie Brown, Allison Leach, Aurora Reed
December 24, 2021
Aurora has been so good to me EVERY time I come in.She Aurora has been so good to me EVERY time I come in. She deserves a raise! Aurora has been so good to me EVERY time I come in. She deserves a raise! More
by BJRIDER65
Employees Worked With
Krisite Brown and Allison have been as helpful as Aurora-thank you Brogden, Kristie Brown, Allison Leach, Aurora Reed
December 24, 2021
Dishonest, non communicative meaning I had to call them regarding my vehicle. They kept it for 2 days didn’t offer a loaner vehicle and the same day after paying them my check engine light came right back regarding my vehicle. They kept it for 2 days didn’t offer a loaner vehicle and the same day after paying them my check engine light came right back on. Kristieis rude and just as dishonest as the service workers. More
by rajahnmoms
Employees Worked With
Kristie Brown
December 23, 2021
Great customer service at Brogden - I have been coming here for 10 years. The service people are always very friendly and get you in and out quickly for oil change/tire rotation service. here for 10 years. The service people are always very friendly and get you in and out quickly for oil change/tire rotation service. More
by 5MUNCHS
Employees Worked With
Kristie Brown
December 23, 2021
Jake and Don were very easy to work with. They were patient with us while we made our decision. patient with us while we made our decision. More
by eetier
Employees Worked With
December 22, 2021
Christy the service department manager provided the worst customer service I’ve experienced all year. Specifically, she is a poor listener, frequently cut me off as I tried to describe an issue, her tone is customer service I’ve experienced all year. Specifically, she is a poor listener, frequently cut me off as I tried to describe an issue, her tone is completely confrontational and inappropriate. It took quite a bit of restraint on my part not to stoop to her level of communication. We purchased a brand new vehicle that cost close to 100k from Robert Brogden and we were very disappointed to have our first service experience be such a negative one. When you are selling vehicles in the luxury arena, the service needs to match. On a positive note, Aurora was excellent. She was kind and cordial…and I could tell she wanted us to have a positive experience. More
by BRANDY.BONWELLJOHNSON
Employees Worked With
Kristie Brown, Aurora Reed
December 21, 2021
Ryan had my dream car waiting for me at the door when I arrived which made the test drive process super fast and I felt extremely catered to! After I made the, quick, decision to purchase Ryan worked quick arrived which made the test drive process super fast and I felt extremely catered to! After I made the, quick, decision to purchase Ryan worked quickly with his finance partner, Don, to pull numbers and prepare the offer! I was in and out of the dealership with my dream car, in the right price range, in 2 HOURS! I could not be more appreciative of Ryan, Don, and the entire team at Robert Brogden for making my 3rd GMC purchase a complete success. I’m sending my husband down there for a new truck soon! Thanks again! :) More
by CAITLIN MARTIN
