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Robert Brogden Buick GMC

Olathe, KS

4.7
5,413 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,413 reviews

July 24, 2022

The consultant was very attentive, courteous and went over the details. She also explained how far car is doing and what services due next. More

by mymoon26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Jul 26, 2022 -

Robert Brogden Buick GMC responded

We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

July 24, 2022

My sales lady was new but very kind. If she didn’t have an answer for me she made sure she got it. Her name is Zella btw. More

by wkrt35
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zella
Jul 26, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! Sincerely, The Robert Brogden Buick GMC Team

July 23, 2022

Fast, friendly service, clean waiting area, easy to make appointments and friendly service department people. More

by VLGZELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Jul 25, 2022 -

Robert Brogden Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Robert Brogden Buick GMC Team

July 23, 2022

Took car in for oil change. Got right in and done in reasonable time. Appreciate no pushy service recommendations. More

by JWILM33
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurora Reed
Jul 26, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

July 22, 2022

Fuel pump went out they had me in and out in one day. Was impressed with getting me back in the toad More

by go.kst8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Jul 22, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

July 22, 2022

The dealership put a new axle on in front of my truck doing so they put hammer marks all over my spindle Truck only has 2418miles on it talking to the service manager she said that's what they have to do More

by BLACKIE5261
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kristie Brown
Jul 22, 2022 -

Robert Brogden Buick GMC responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Robert Brogden Buick GMC Team

Jul 22, 2022 -

BLACKIE5261 responded

The only way we can resolve this matter is the dealership putting on a new spindle getting rid of the one that Has hammer marks on it give me a phone number a person name if you like to resolve this matter otherwise I do not how to talk to I have already talked with the service manager and she did not want to fix the problem

July 22, 2022

After calling several dealerships and being shocked at the lack of inventory combined with the pressure sales tactic to put me into a vehicle I did not want, it was refreshing to do business with Jeff Als More

by xobekim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Alstatt
Jul 25, 2022 -

Robert Brogden Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Robert Brogden Buick GMC Team

July 22, 2022

Jason was awesome to work with. He took the time to explain everything to me about how the car worked. More

by KATHYREED1405
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Carnes
Jul 25, 2022 -

Robert Brogden Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Robert Brogden Buick GMC Team

July 21, 2022

Our experience was an amazing and gratifying time. We were we’ll attended to as far as what we were looking for in a truck. More

by Mammaj3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Alstatt
Jul 22, 2022 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

July 20, 2022

Aurora is the best to work with. She’s helpful and very friendly. She’s the best in the service department! More

by BBRACKEN
Recommend Dealer
Yes
Employees Worked With
Aurora Reed
Jul 22, 2022 -

Robert Brogden Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Robert Brogden Buick GMC Team

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