Robert Brogden Buick GMC

The service rep was attentive to my concerns and communicated what the problem areas were with my car in a clear, concise fashion. communicated what the problem areas were with my car in a clear, concise fashion. More

Bought a certified used GMC Sierra. I love the truck but identified issues with it through the sales process like a missing 2nd key, dent on the tailgate with chipped paint and the day I brought it home, a identified issues with it through the sales process like a missing 2nd key, dent on the tailgate with chipped paint and the day I brought it home, a "shift to park" issue where the truck won't recognize it is in park and the accessory will stay on (already causing a battery to fry and have to have it towed... $700 later, still an issue). All of these items were promised to be fixed by the sales guy, Pres. He said they would call in a few weeks to schedule service.. Crickets. I reached out to him, he passed the buck and ignored me. Finally got it in to service and now that it is passed the mileage to be covered under warranty, they will not take care of what was promised to be taken care of. When I asked the sales guy for this stuff in writing, his response was "Pres will take care of you"... Yeah, great job taking care of me. Update: Spoke with Paul the General Sales Manager multiple times, he is working with service on a resolution. Although I still had to shell out another $500 to fix the "shift to park" issue that should have been taken care of, they are rectifying the other issues. More

Good dealer overall. Not overly satisfied with my experience buying a truck but everyone outside of my salesman went out of their way to help me. experience buying a truck but everyone outside of my salesman went out of their way to help me. More

We purchased our 2010 GMC Acadia new from Robert Brogden Buick GMC and have brought the vehicle to their facility for every service need. Each interaction with the Brogden service department has been spect Buick GMC and have brought the vehicle to their facility for every service need. Each interaction with the Brogden service department has been spectacular. Without fail, the service staff is friendly, personable, efficient, confident, trustworthy, detailed, candid, and never coercive about any Brogden products, parts, or services. It is always refreshing to have our vehicle serviced at the Brogden facility, knowing that we are well taken care of according to our needs and we leave with the belief that our vehicle was serviced properly and fairly. We appreciate the Brogden service team for being a model of how customers should be treated! More

Jeff was very honest and friendly. great to deal with and would like to buy another soon would like to buy another soon More

Excellent experience with your sales person Ryan O' Connor on buying a vehicle. Thank U. L. E. Worley Connor on buying a vehicle. Thank U. L. E. Worley More

Speedy service. Responsive staff. Always professional. I will definitely come back again and again. 😁. Happy customer will definitely come back again and again. 😁. Happy customer More

I went in for a tire rotation and oil change, no appointment. Service was able to get me in and out! Great work! Thank you! appointment. Service was able to get me in and out! Great work! Thank you! More

Overall pleased with service and Tech advisor, Kala. She was very good. Explained present and future costs. was very good. Explained present and future costs. More

Very fair to work with. The financing was a little Very fair to work with. The financing was a little misleading but that was probably my fault for not clarifying a few things. Very fair to work with. The financing was a little misleading but that was probably my fault for not clarifying a few things. More