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Robert Brogden Buick GMC

Olathe, KS

4.7
5,416 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,416 reviews

January 16, 2023

Ryan was professional & great to deal with. The process was smooth & easy. Sebastian was quick & efficient with financing. They even went above & beyond by getting a second key & fob from the More

by RBARKHURSTJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Robert Brogden Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Robert Brogden Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Robert Brogden Buick GMC Team

January 16, 2023

Very courteous and helpful. the sales staff know there product and explained to me all the options on the new vehicle More

by cline0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Alstatt
Jan 18, 2023 -

Robert Brogden Buick GMC responded

Robert Brogden Buick GMC would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, The Robert Brogden Buick GMC Team

January 16, 2023

Not only didnt order my part for my appointment, but never even attempted to order after that and reschedule, despite saying they would. Also sent me out of the shop in July with tires that were about t More

by KBAUC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Levin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : New service manager as well. Paul was completely indifferent
Jan 17, 2023 -

Robert Brogden Buick GMC responded

Thank you for sharing this review regarding your experience with us here at Robert Brogden Buick GMC. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Robert Brogden Buick GMC Team

January 16, 2023

Everyone was courteous and professional when I purchased my gmc Acadia. Would recommend to friends and family. More

by DEBBIE36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

January 15, 2023

Dealt with Jeff and Paul in the purchase of a used vehicle. Had an overall good experience having not purchased a vehicle from a dealer in a long time. More

by stevebrown7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Alstatt, Peter Sargent
Jan 18, 2023 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

January 15, 2023

Jake Blackman was awesome from start to finish. He got me the exact truck I was looking for. He even offered to buy me breakfast. This is my 2nd purchase from Brogden GMC and my next purchase will More

by tnorman9999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Sargent
Jan 18, 2023 -

Robert Brogden Buick GMC responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Robert Brogden Buick GMC Team

January 14, 2023

I've spent over $1000 on their guesses about a problem, without it ever being resolved. Completely wasted money with no resolution. To top it off, the oil change was insanely expensive. More

by ACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jan 17, 2023 -

Robert Brogden Buick GMC responded

Ace, our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact us at your earliest convenience so we may better understand what happened. We look forward to hearing from you. Sincerely, The Robert Brogden Buick GMC Team

January 14, 2023

We drove out of state 6 hours to do business with them. Very professional, great service, and quick buying process. They were able to help us get in the car we wanted. Would highly recommend! We will drive More

by Daniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Robert Brogden Buick GMC responded

Thank you for the wonderful review and for traveling to Robert Brogden Buick GMC from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Robert Brogden Buick GMC Team

January 12, 2023

Not forthcoming on sales contract. Included a $5,000 service contract without divulging to me. More

by davali99
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Paul Levin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zella Rudolph
Jan 12, 2023 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden for your vehicle purchase. All vehicles are sold with our Multi-Protect Package, which is designed to provide protection and peace of mind, while adding value to your purchase. We appreciate your business and wish you many happy miles in your new vehicle. Sincerely, The Robert Brogden Buick GMC Team

January 12, 2023

I was welcomed by a service advisor when I walked through the door. The waiting area was clean and comfortable. My truck was returned to me within the time frame provided. More

by frank_duque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tobey Weiner
Jan 13, 2023 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

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