Robert Brogden Buick GMC

Excellent service. Respected time spent waiting. Understood the importance of time, unlike this survey. Will be back, Respected time spent waiting. Understood the importance of time, unlike this survey. Will be back, More

We had a good experience at Your dealership. Everyone is courteous and willing to help. Everyone is courteous and willing to help. More

Buying a new car is a big deal for us. Jimmy helped us make it enjoyable. He appeared dedicated to helping us make the right choice. After the sale, he did a super job orienting us to the Jimmy helped us make it enjoyable. He appeared dedicated to helping us make the right choice. After the sale, he did a super job orienting us to the features and functions of the vehicle. We are very pleased with our purchase and would highly recommend your dealership! More

Great experience knowledgeable courteous staff. Would highly recommend Jimmy Carpenter and Brigden Buick GMC to my friends. Would highly recommend Jimmy Carpenter and Brigden Buick GMC to my friends. More

My car got "lost" in the cracks. After 1.5 weeks of being at the shop I called to find out that nothing had been done. Reps were short, terse, and seemed to be inconvenienced each After 1.5 weeks of being at the shop I called to find out that nothing had been done. Reps were short, terse, and seemed to be inconvenienced each time a call was engaged for updates on our vehicle. More

The team at Robert Brogden Buick GMC was friendly and helpful! I did not feel pressured into making a purchase I wasn’t comfortable with. Thanks! helpful! I did not feel pressured into making a purchase I wasn’t comfortable with. Thanks! More

They are incredibly kind and helpful. Tim did a good job of explaining the process. He also help setup the vehicle systems. Tim did a good job of explaining the process. He also help setup the vehicle systems. More

I had an amazing experience. Jimmy Carpenter is outstanding. All the staff was wonderful to work with! Jimmy Carpenter is outstanding. All the staff was wonderful to work with! More

When we arrived the salesman we talked to was not there, the gentleman that helped us was nice but didn’t have the correct information, he first told us the vehicle we drove over an hour to look at was sold the gentleman that helped us was nice but didn’t have the correct information, he first told us the vehicle we drove over an hour to look at was sold, thank goodness we called before we drove over. We had to tell him what truck we just called about and what it was. He was nice but that was not a good first impression. We loved the truck and decided to purchase. The rest went well until we entered the finance office. It was terrible, we were there forever he kept messing up, running through stuff we couldn’t even see what was going on. Instead of focusing on numbers he was worried about over seeking the extras. He messed up and we completely had to start over 3 times! We were told we got the 3.9%, just got the paperwork and it shows 4.9%. TERRIBLE, we will be calling!!! They were supposed to call us the following Monday to set up an appointment for some paint repair and install a front license plate bracket. We had to call 3 times to get this set up, they never called or followed up with us. We got the truck in for the repairs and never they did not install the license plates bracket. We were also told 3 time the odometer statement was sent to the other dealership so we could get our warranty credit. I just called to confirm they never received it, this was a month ago! I would have a hard time recommending them on the finance problems and the follow up issues. Just do what you say your going to do. Focus on customer service not just the sale if you want customers to return and recommend you. More

Excellent customer service! Zella provided great help and I would highly recommend this dealership for any purchases! Zella provided great help and I would highly recommend this dealership for any purchases! More