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Robert Brogden Buick GMC

Olathe, KS

Overview
Employees
Reviews
Vehicles
4.7
5,413 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,413 reviews

March 23, 2023

They were very easy to work with. They fixed multiple problems with my vehicle in one day. More than pleased with the service. More

by MASSEYJKC
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Storey
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Mar 24, 2023 -

Robert Brogden Buick GMC responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Robert Brogden Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Robert Brogden Buick GMC Team

March 23, 2023

Ryan was very polite and professional yet he made me feel like he was family. More

by RQUIN82015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Skid
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Mar 24, 2023 -

Robert Brogden Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Robert Brogden Buick GMC Team

March 22, 2023

Never fails one guy out of the 3-4 I encounter when there is great and the others are rude and mKe question why I do business with them. This was our second purchase from them in less than year. More

by jnjellis
Purchase Time
Recommend Dealer
No
Employees Worked With
Terrie Horton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Alstatt
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Mar 23, 2023 -

Robert Brogden Buick GMC responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Robert Brogden Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Robert Brogden Buick GMC Team

March 22, 2023

Everyone was very friendly and knowledgeable. Vehicle was ready in timely manner. Great overall experience More

by zimmer0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan O'Connor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate, Peter Sargent
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Mar 23, 2023 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

March 21, 2023

Excellent service. Great Team. Understood our needs and able to secure 2 great care for our family. Will always use their dealership More

by Mofeedaql
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian , Zella Rudolph
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Mar 22, 2023 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

Mar 22, 2023 -

Mofeedaql responded

Thank you as a Team. You took time to address my family needs and assisted us every step of the way. My wife loves her Terrain. I am happy with my Truck. From car to payment, there was no surprises and fully informed us. Again. Thank you for a great positive experience. Definitely will keep in touch and my friends and kids will be visiting your dealership soon.

March 21, 2023

Again I had to pay $108 for a delco part I can buy on line for $9. Also never heard back about issues with my previous service completed. Please do not contact me or send anything else to me, I sent my More

by dac2273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Mar 22, 2023 -

Robert Brogden Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Robert Brogden Buick GMC Team

March 20, 2023

Very friendly and professional. Was greeted immediately at the door; sales manager also came out to greet me. Excellent experience all around. More

by ml.lohr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Sargent, Tino Stowers
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Mar 20, 2023 -

Robert Brogden Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Robert Brogden Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Robert Brogden Buick GMC Team

March 20, 2023

Everyone at the dealership was great! ! We appreciate the service and time. Jimmy was very knowledgeable!!! More

by stacey20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zella Rudolph
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Mar 20, 2023 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

March 19, 2023

They were all great would recommend them to my family and friends. Go see Zella she is awesome More

by yadiradlt17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zella Rudolph
Report | Print
Mar 20, 2023 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Robert Brogden Buick GMC Team

March 19, 2023

Amazing jimmy was awsome I’m a customer for life love my new Buick would tell all my friends and family More

by sc15514
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy carpenter
Report | Print
Mar 20, 2023 -

Robert Brogden Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Robert Brogden Buick GMC Team

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