
Robert Brogden Buick GMC
Olathe, KS
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,410 reviews
Everyone was very kind , thoughtful and professional. I felt comfortable with the “deal” I made. I felt comfortable with the “deal” I made. More
I worked with Ryan, Nate in sales , terri in finance. All three gave exceptional service and were a pleasure to do business with. Top notch! All three gave exceptional service and were a pleasure to do business with. Top notch! More
Robert Brogden is always my go-to service center. For 13 years they have provided excellent service, highly trained technicians, and caring staff members. My vehicle service needs are met timely and For 13 years they have provided excellent service, highly trained technicians, and caring staff members. My vehicle service needs are met timely and efficiently. The required work is fully explained to me and completed within the cost and time parameters discussed. More
Spencer was fantastic to work with. He helped my find the perfect vehicle for me. I was thrilled to drive off the lot in my new Buick Enclave. He helped my find the perfect vehicle for me. I was thrilled to drive off the lot in my new Buick Enclave. More
Paul, Terrie, Tim, were all awesome to work with. this is my 5th vehicle and it is always super easy and transparent. Pricing was super fair and the service was top notch. this is my 5th vehicle and it is always super easy and transparent. Pricing was super fair and the service was top notch. More
The diagnosis, and the repair was handled well. Lee was in steady communication with me letting me know where everything stood. Our vehicle is back to performing as it should. Lee was in steady communication with me letting me know where everything stood. Our vehicle is back to performing as it should. More
Service department has been fine with my first oil change. I had an appointment. It still took 1-1/2 hours but that was okay. However, the sales department has not followed up on some issues that I change. I had an appointment. It still took 1-1/2 hours but that was okay. However, the sales department has not followed up on some issues that I had on the first day I picked up my truck. 1. I asked for an owners manual. I was told they would get me one and mail it or I could pick it up. It's never happened. 2nd, and this is the big one. The day I purchased my truck, after it was detailed and running boards put on, I came to pick up the truck and noticed that the detailers had scratched the paint on both driver's fron and rear door. There was also a paint chip now in the drivers door that was not there the day before when I decided to buy the truck. The sales manager said it was no problem and sent it over to buff the scratches out. They only did the drivers door but not very good as I can still see it everytime I get into the truck. The rear door scratches are still there as well. I was told the paint shop had to order touch up paint to fix the chip in the middle of the driver's door and they would call me in a week or so. That was on January 31st. I still have not heard from them. You'd think that during the 1-1/2 hours I was there waiting for my oil to get changed and tires rotated that they would have updated me on the paint issues? I don't know. Maybe the sales department and service department don't talk to each other? PS I don't remember names well so you should update this rating form to have everyone's picture on it. More
Went in for oil change and tire rotation and when I left I noticed the tire pressure was set to 30 not 35. I went right back in and they said it would take a few minutes to recalibrate. I drove about 5 mile I noticed the tire pressure was set to 30 not 35. I went right back in and they said it would take a few minutes to recalibrate. I drove about 5 miles, stopped and after about 15 minutes still showed 30 on 2 tires and 31 on 2. Drove back to dealer and they admitted they set wrong and added air to 35 More