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Robert Brogden Buick GMC

Olathe, KS

4.6
5,166 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,166 reviews

September 22, 2024

Everyone was so great to work with! They were very helpful in finding me the right vehicle. More

by Emily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor
Sep 24, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review, Emily! We truly appreciate your feedback and are delighted to hear that our team at Robert Brogden Buick GMC was able to help you find the right vehicle. We hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

September 21, 2024

Everyone was super helpful and made the process relatively easy. Ryan and Sebastien were great to work with. More

by michellepeters531
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastien Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Our salesman Jimmy carpenter was amazing. He worked hard, with a reminder about our second key fob that we didn’t receive when we bought the car. He got in touch with Kito, (after the first g More

by BAMBARTELS
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Jimmy and Kito provided you with exceptional service during your experience at Robert Brogden's Olathe Buick GMC. It's fantastic that we could help fulfill your husband's dream of owning a Lincoln. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

September 16, 2024

The salesman was nice and helpful. He was able to get me to the price I needed. And on top of that they were patient and honest. More

by mckennabrown419
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Sargent
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastien Granger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sage
Sep 17, 2024 -

Robert Brogden Buick GMC responded

Thank you for your feedback, McKenna! We are glad to hear that you found our salesman nice and helpful, and that we could meet your pricing needs. We strive for honesty and patience at Robert Brogden Buick GMC. If you have any questions or need further assistance, please feel free to reach out. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

September 16, 2024

We are victims of consumer fraud by deceptive business practices. We have made repeated attempts for resolution and have had nothing but excuses and in some instances no response from individuals. Would N More

by clrwilson210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terrie Horton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Sargent
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Robert Brogden Buick GMC responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

September 14, 2024

Ryan was very knowledgeable and professional! ! He explained things well and was very patient with old technology challenged people like me!! Ryan is good!!!! More

by PAT.REMFERT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Pat! We're thrilled to hear that Ryan was able to assist you with his knowledge and professionalism. At Robert Brogden Buick GMC, we strive to provide exceptional service, and it's great to know that you felt supported throughout the process. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

September 14, 2024

My windshield was broken after picking up car. Called to discuss and was treated what I would describe as badly. Not interested in even finding out details - went straight to “we didn’t do it.” Wa More

by mthemanj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenah Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Robert Brogden Buick GMC responded

When you spoke with our Service Manager, he advised that the technician who worked on your vehicle noted the windshield was broken prior to your service. He offered to assist you in getting the window repaired using our preferred vendor at dealer cost, however that offer was declined. Please contact us if there is anything further we can do to try and resolve this together. Sincerely, The Robert Brogden Buick GMC Team

September 12, 2024

Awesome service and support from honest folks. I would suggest anybody to reach out and work with them. More

by SHAWN.SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Habiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamaica Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Raby
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenah Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Phegley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Robert Brogden Buick GMC responded

Thank you for the wonderful review, Shawn! We truly appreciate your kind words about the service and support you received at Robert Brogden Buick GMC. It's great to hear that you found our team to be honest and helpful. We look forward to assisting you again in the future, and don’t hesitate to spread the word about your positive experience! Sincerely, The Robert Brogden Buick GMC Team

September 12, 2024

Roger Wallace did a great job explaining all of the features and packages. My app didn't work so I went back and Roger was able to get it fixed with ease. More

by brandonewbank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Wallace
Sep 13, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Roger provided you with excellent support and was able to help fix your app issue. At Robert Brogden Buick GMC, we strive to ensure our customers are fully informed about their vehicles. We appreciate your feedback and hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

September 12, 2024

Brian treated me like I was the only customer in the world! My engine light was on and my 2017 Buick LaCrosse was overheating Brian had my car analyzed and cost out with a quote within 1 hour. Grea More

by DENISE7777R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominik Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Robert Brogden Buick GMC responded

Thank you, Denise, for taking the time to share your wonderful experience with us at Robert Brogden's Olathe Buick GMC! We're thrilled to hear that Brian provided you with such attentive service and was able to quickly analyze your 2017 Buick LaCrosse. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

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