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Robert Brogden Buick GMC

Olathe, KS

Overview
Employees
Reviews
Vehicles
4.7
5,396 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,396 reviews

February 24, 2025

They were very nice and got me in and out quickly on a Saturday. Very satisfied. More

by ROBERTS6875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenah Huff
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Feb 25, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Robert! We're thrilled to hear that you had a great experience at Robert Brogden Buick GMC and that our team was able to assist you quickly. Your satisfaction is our priority, and we look forward to welcoming you back for your next visit! Sincerely, The Robert Brogden Buick GMC Team

February 24, 2025

They listen and take care of any issues that I have fast and prompt service More

by MALDRIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric? I'm not sure of the Spelling
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Feb 25, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We appreciate your kind words about the fast and prompt service you received at Robert Brogden Buick GMC. Our team is dedicated to listening and addressing all your concerns. We look forward to serving you again soon! Sincerely, The Robert Brogden Buick GMC Team

February 24, 2025

Great service. Knowledgeable and professional and nice. I don't have fifteen words to use. More

by clay.mccalmon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Clay! We're thrilled to hear you experienced great service at Robert Brogden Buick GMC. Our team takes pride in being knowledgeable and professional, and we appreciate your kind words. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

February 23, 2025

Tricia in the Service Department was amazing. She was polite, courteous, and well knowledgeable about addressing my needs. Felt secure from start to finish. Would recommend Tricia to anyone seeki More

by LEOLION0863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia
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Feb 24, 2025 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us, Leo! We're thrilled to hear that Tricia provided you with such excellent service at Robert Brogden Buick GMC. Your recommendation means a lot, and we appreciate your feedback. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

February 23, 2025

Ryan O'Connor is great to work with. Everyone through the whole purchasing steps were awesome! More

by marytessaschmidt59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Robert Brogden Buick GMC responded

Thank you, Mary! We truly appreciate your kind words about your experience with Ryan and out team at Robert Brogden Buick GMC. It's wonderful to hear that you enjoyed working with our team throughout the purchasing process. We look forward to seeing you again in the future! Sincerely, The Robert Brogden Buick GMC Team

February 22, 2025

Ryan O'Connor is amazing! Was really regretting negotiating at a dealership but everyone at this location is truly kind, funny and extremely professional! More

by marytessaschmidt59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Robert Brogden Buick GMC responded

Thank you, Mary! We're thrilled to hear about your positive experience working with Ryan at Robert Brogden Buick GMC. Our team takes great pride in providing friendly and professional service, and we're glad that you felt comfortable during the negotiation process. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

February 22, 2025

Took care of my needs and even found things I did not know about and fixed it More

by jessealandaniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Pfannenstiel
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Feb 24, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that we could take care of your needs and even address issues you weren't aware of. At Robert Brogden Buick GMC, we strive to provide comprehensive service to our customers. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

February 22, 2025

Best experience I've ever had with a service department. The service manager David Blackburn and service advisor Lacey Pfannenstiel were extremely helpful. I have a service department that I like as well as More

by Dct8689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Blackburn and Lacey Pfannenstiel
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Feb 24, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had the best experience with our service department at Robert Brogden Buick GMC. David and Lacey will be delighted to know that their efforts made a positive impact on your visit. We appreciate your kind words and look forward to welcoming you back for your future service needs. Don't hesitate to share your experience with others! Sincerely, The Robert Brogden Buick GMC Team

February 22, 2025

First windshield had a broken seal and then they reordered the windshield and it was received within two weeks. More

by ANNE.BARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey and Jennifer
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Feb 24, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback, Anne! We're glad to hear that we were able to get the windshield reordered and delivered to you within two weeks at Robert Brogden Buick GMC. We appreciate your patience during the process and hope you are satisfied with your vehicle now. If you have any more questions or need assistance, feel free to reach out to us! Sincerely, The Robert Brogden Buick GMC Team

February 19, 2025

Service was excellent as well as communication with the service advisor, Lacey Pfannenstiel, and the service manager, David Blackburn. First time I've met them but they were very friendly and helpful. I r More

by Dct8689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Blackburn and Lacey Pfannenstiel, Jenah Huff
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Feb 20, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Lacey and David at Robert Brogden Buick GMC. Our team is dedicated to providing friendly and helpful service, and your recommendation means a lot to us. We look forward to serving you again for your next vehicle purchase or service needs! Sincerely, The Robert Brogden Buick GMC Team

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