Back

Robert Brogden Buick GMC

Olathe, KS

4.7
5,290 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
Contact Dealership

1500 E Santa Fe St

Olathe, KS

66061

Directions

By Type

Showing 5,290 reviews

February 19, 2025

Service was excellent as well as communication with the service advisor, Lacey Pfannenstiel, and the service manager, David Blackburn. First time I've met them but they were very friendly and helpful. I r More

by Dct8689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenah Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Blackburn and Lacey Pfannenstiel
Feb 20, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Lacey and David at Robert Brogden Buick GMC. Our team is dedicated to providing friendly and helpful service, and your recommendation means a lot to us. We look forward to serving you again for your next vehicle purchase or service needs! Sincerely, The Robert Brogden Buick GMC Team

February 19, 2025

Cedric was the service writer I worked with. He was able to take care of our needs and took care of issues that arose as well. More

by COBBLERS05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenah Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Phegley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric
Feb 20, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review! We’re thrilled to hear that Cedric was able to assist you and address your needs at Robert Brogden Buick GMC. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

February 18, 2025

I had a window issue on my 2024 Canyon and Lacey Pfannenstiel was great, She got it diagnosed, ordered parts and after a second warranty appt. it was fixed perfectly. More

by Tom Schafersman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Pfannenstiel
Feb 19, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words, Tom! We’re thrilled to hear that Lacey was able to assist you with the window issue on your 2024 Canyon and that it was resolved to your satisfaction. At Robert Brogden Buick GMC, we strive to provide excellent service, and your feedback means a lot to us. We look forward to seeing you again in the future! Sincerely, The Robert Brogden Buick GMC Team

February 18, 2025

It takes care of you and any issues that you come across and the sales team pays attention to your needs More

by jessealandaniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy Pfannenstiel
Feb 19, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that our sales team at Robert Brogden Buick GMC took great care of you and addressed your needs. We always strive to provide the best service possible. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

February 16, 2025

Very friendly and knowledgable sales and support staff. I will recommend them to many others. More

by mfoley004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Skid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you found our sales and support staff at Robert Brogden Buick GMC to be friendly and knowledgeable. Your recommendation means a lot to us! We look forward to assisting you and your referrals in the future. Sincerely, The Robert Brogden Buick GMC Team

February 16, 2025

The customer service is stellar. I remember when the paperwork took over 2 hours once you agreed on price. This experience literally took 15 minutes. More

by wellstodd62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Skid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced stellar customer service at Robert Brogden Buick GMC. It's great to know that the paperwork process was quick and efficient this time. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

February 15, 2025

The staff very friendly and answered all my questions so yes I’ll go back I’ve been going for a few years now More

by almassey69@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenah Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Phegley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that our friendly staff at Robert Brogden Buick GMC were able to answer all your questions. We appreciate your loyalty over the years and look forward to welcoming you back for your next visit! Sincerely, The Robert Brogden Buick GMC Team

February 12, 2025

Great purchasing experience with a trusted professional sales advisor from beginning to end. Thank you! More

by jonathan80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Self
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastien Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenah Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Phegley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great purchasing experience with us at Robert Brogden's Olathe Buick GMC. Our team is dedicated to providing top-notch service, and we appreciate your trust. We hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

February 12, 2025

Dominik did a great job and we really appreciated working with him! I was not overall pleased with the financing and paperwork process as it was rushed and ultimately not clear on all charges, etc. More

by JBECKMON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominik Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback! We're glad to hear that you had a great experience working with Dominik at Robert Brogden's Olathe Buick GMC. However, we understand your concerns regarding the financing and paperwork process. We appreciate your insights and will use them to improve our services. If you would like to discuss this further, please feel free to reach out to us directly. We value your input and hope to assist you better in the future! Sincerely, The Robert Brogden Buick GMC Team

February 12, 2025

Latest visit - told at appt call would be ready after lunch with a 09:00 appt time. Dropped off and ready call 39 min later. Excellent svc. More

by DONDAVIS09
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenah Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Robert Brogden Buick GMC responded

Thank you for your review! We truly appreciate your positive feedback about your recent visit to Robert Brogden Buick GMC. It's great to hear that our service exceeded your expectations and that you were promptly informed about your vehicle's readiness. We look forward to seeing you again for your next service! Sincerely, The Robert Brogden Buick GMC Team

1
...