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Group 1 GMC Rivertown

Columbus, GA

4.6
490 Reviews

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 490 reviews

March 05, 2026

Michael Clark and his team did a fantastic job! I've worked with Mike for years and he has always been excellent! More

by dblackmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Clark, Digital AirStrike
Mar 05, 2026 -

Group 1 GMC Rivertown responded

Thank you so much for your kind words! It's great to hear that Michael and the team at Rivertown GMC provided you with excellent service. We appreciate your loyalty over the years and look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

March 02, 2026

Pleasant experience staff is very friendly and they have a comfortable waiting area and Greg in service gave excellent customer service and was very informative when I asked questions. Will continue going t More

by Ldukes1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in service
Mar 02, 2026 -

Group 1 GMC Rivertown responded

Thank you for your fantastic review! We're thrilled to hear about your pleasant experience at Rivertown GMC and appreciate your kind words about our friendly staff and comfortable waiting area. It’s great to know that Greg provided you with excellent customer service and was able to assist you effectively. We look forward to welcoming you back for your future visits! Sincerely, The Rivertown Buick GMC Team

March 01, 2026

Kaleb was absolutely phenomenal from start to finish! He worked miracles to get me the best deal and truly advocated for me to get the vehicle that I wanted! Will buy from this dealership 10 times over a More

by shakylamcbee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaleb
Mar 01, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! It’s fantastic to hear that Kaleb provided exceptional service and helped you secure the best deal on your vehicle. At Rivertown GMC, advocating for our customers is always a priority, and it’s great to know you felt that support. Your recommendation is truly appreciated, and we look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

March 01, 2026

Kevin and Kaleb are AMAZING! We got a full size SUV that needed a part replaced and they have done everything to expedite the process all while maintaining communication on what’ More

by Harleebutler94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Colangelo, Kaleb Spadaro, Digital AirStrike
Mar 01, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful feedback, Harlee! It’s fantastic to hear that Kevin and Kaleb provided outstanding service during your SUV repair. At Rivertown GMC, keeping our customers informed and comfortable throughout the process is always a priority. Your support and recommendation are truly appreciated, and we look forward to welcoming you back in the future. Sincerely, The Rivertown Buick GMC Team

February 28, 2026

My car was at the dealership for nearly a month. I kept getting told, just a few more days, waiting on a part, waiting on a tool, ect. No work done on it until I complained to corporate. Then miracu More

by Disappointed Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg McCord , Digital AirStrike
Mar 05, 2026 -

Group 1 GMC Rivertown responded

We sincerely apologize for the frustration you experienced during this repair process. Due to the age of the vehicle, specialized tools had to be ordered before work could be completed, and at the same time our shop was managing an unusually high volume of repairs. While that contributed to the timeline, we recognize that our communication should have been clearer and more consistent throughout. We regret that this created additional inconvenience for you and appreciate you bringing your concerns to our attention. If you would like to discuss your experience further, we are available to speak with you directly. J.R. Carmichael Service Director - Group 1 GMC Rivertown jcarmichael@group1auto.com

February 26, 2026

Gmc gave me the best service. Their customer service is excellent. The accommodation comes with free coffee. More

by twinn37041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa , Digital AirStrike
Mar 01, 2026 -

Group 1 GMC Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! The Rivertown Buick GMC Team

February 26, 2026

Very happy with the service I received today. My advisor was friendly and professional. The work was done in a timely manner. More

by pjhillip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 01, 2026 -

Group 1 GMC Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 21, 2026

The staff at Group 1 GMC Rivertown in Columbus Georgia went above and beyond to make our truck buying experience wonderful. Kaleb, Tim and Mr. Eddie were all professional and knowledgeable about the autos More

by Joblasengame
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Feb 21, 2026 -

Group 1 GMC Rivertown responded

Thank you for your fantastic review! We’re glad to hear that your truck-buying experience at Rivertown GMC was wonderful, and that Kaleb, Tim, and Eddie provided you with professional and knowledgeable service. We appreciate you making the drive from Arkansas to visit us, and we look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

Feb 22, 2026 -

Group 1 GMC Rivertown responded

Hi, we're so glad that we were able to go above and beyond your expectations. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2026

This dealership has been up front and very helpful. Although, today I took my GMC Sierra in for a planned service. The service representative was not helpful and did not answer my concerns and brushed More

by mcbland2412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
February 18, 2026

Lisa was very helpful. She was very knowledgeable and patient during the process. Thank you. More

by lwwilson49
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Feb 19, 2026 -

Group 1 GMC Rivertown responded

Thank you for your feedback! We’re glad to hear you found our team, especially Lisa, to be helpful, knowledgeable, and patient during your experience at Rivertown GMC. We look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

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