Rivertown Buick-GMC
Columbus, GA
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Flawless! From the time I pulled up to the text showing the inspection and then finishing with great customer service from Gary. My first GMC purchase and I ca From the time I pulled up to the text showing the inspection and then finishing with great customer service from Gary. My first GMC purchase and I can say they have a customer for life if this is how they do business. Thank you River Town GMC! More
mike was awesome, they also did a full service on my truck in less time than it took to just do the oil last time. Mike kept me up to date in between my doctors and was ready to send someone to get me i truck in less time than it took to just do the oil last time. Mike kept me up to date in between my doctors and was ready to send someone to get me in a flash. thank you! More
The service department is absolutely unprofessional and customer service doesn't exist there. They are bad at communicating with each other and the customer. customer service doesn't exist there. They are bad at communicating with each other and the customer. More
Service dept is top notch unless you happen to deal with Stewart. He is condescending to women and does nothing to help a repeat customer even when the dealership makes a mistake. Thanks to Jamie and Mr. Mc Stewart. He is condescending to women and does nothing to help a repeat customer even when the dealership makes a mistake. Thanks to Jamie and Mr. McClendon my issue was resolved and I will return. They restored my faith in Rivertown and corrected my problem after Stewart totally dropped the ball and made me not want to ever return to Rivertown. Thank you Jamie and Mr. McClendon. Top notch representatives of Rivertown. More
Slowest dealership I have ever been to. Took 2 hours to get an oil change and tire rotation even though I had a 730am appointment. Most other good dealerships will have a quick service fo Took 2 hours to get an oil change and tire rotation even though I had a 730am appointment. Most other good dealerships will have a quick service for oil changes and tire rotations. But not here. You are getting slow service. I would go somewhere else. More
Rivertown Buick GMC service department has always been very professional, up-front and honest. Very friendly staff that truly wants to help their customers. very professional, up-front and honest. Very friendly staff that truly wants to help their customers. More