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Group 1 GMC Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.6
444 Reviews
Call Dealership (706) 327-1224

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 444 reviews

October 02, 2025

I love their professionalism. They don’t hound you. They listen to your needs and try to excel. More

by KL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valarie K, Digital AirStrike
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Oct 03, 2025 -

Group 1 GMC Rivertown responded

Thank you for your feedback! We're glad to hear that you appreciate our professionalism and the way we listen to your needs at Rivertown GMC. We’d love the opportunity to make your next visit a 5-star experience. If there’s anything we can do to improve your experience or address any concerns, please don’t hesitate to reach out to us directly. Sincerely, The Rivertown Buick GMC Team

October 02, 2025

Love this place. Love the people, great location, only place I take my car, best place to go if you need your car worked on More

by bowgirl1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
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Oct 03, 2025 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! We're thrilled to hear that you love Rivertown GMC and our team. It's great to know that you trust us with your vehicle and enjoy our location. We look forward to seeing you again for any future service needs! Sincerely, The Rivertown Buick GMC Team

September 30, 2025

Wonderful service experience! They were able to resolve the issue and my vehicle is running great!!! More

by bverbout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Clarke
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Sep 30, 2025 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! We're thrilled to hear that we could resolve the issue and that your vehicle is running great. At Rivertown GMC, we always strive to provide exceptional service, and your feedback truly motivates us. We look forward to seeing you again next time! Sincerely, The Rivertown Buick GMC Team

September 26, 2025

I have been using this dealership for my service 8 years and trust their work. They keep my GMC Sierra running good! More

by DOUGLASLYNCH11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, service manager, Digital AirStrike
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Sep 27, 2025 -

Group 1 GMC Rivertown responded

Thank you for your kind words, Douglas! It's great to hear that you've been trusting Rivertown GMC for your service needs for the past 8 years and that your GMC Sierra is running well. We appreciate your loyalty and look forward to continuing to serve you in the future! Sincerely, The Rivertown Buick GMC Team

September 25, 2025

Friendly, efficient service. Listened to me. Reached out when my car was ready and explained what was done and about parts that needed to be ordered. More

by Bjdt1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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Sep 26, 2025 -

Group 1 GMC Rivertown responded

Thank you for your amazing feedback! We’re glad to hear that you received friendly and efficient service at Rivertown GMC. Our team strives to listen and keep our customers informed throughout the process. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

September 25, 2025

Every employee from the GM to the technicians there is friendly, courteous and professional. I have dealt with them for years and the treatment I receive will always bring me back. Great dealership. More

by Jmizelle1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael ZZ Clarke, Digital AirStrike
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Sep 26, 2025 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! Your loyalty to Rivertown GMC means a lot to us, and we're delighted to hear that our team has consistently provided you with friendly, courteous, and professional service. We look forward to welcoming you back for many more years to come! Sincerely, The Rivertown Buick GMC Team

September 23, 2025

Excellent courteous customer service. Efficient and knowledgeable. Thanks to the staff for making my experience a positive one! I will he back there when service is required. More

by emmagigi12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Sep 24, 2025 -

Group 1 GMC Rivertown responded

Thank you for your kind words, Emma! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our team at Rivertown GMC. We look forward to seeing you again when you need service! Sincerely, The Rivertown Buick GMC Team

September 22, 2025

Very nice service. Updates on everything Very timely service makes for a good experience every time More

by Tjackson6465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie service writer , Digital AirStrike
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Sep 23, 2025 -

Group 1 GMC Rivertown responded

Thank you for your kind words! We appreciate you taking the time to share your positive experience with Rivertown GMC. It's great to hear that our timely service and updates have contributed to a good experience for you. We look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

September 19, 2025

My service advisor was excellent, But the mechanic was very sloppy! They dripped oil on my engine and down the oil filler tube. They set an oil container on top of the air filter leaving oil spots. They More

by wpresltd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Sticher, Digital AirStrike
Report | Print
Sep 20, 2025 -

Group 1 GMC Rivertown responded

Thank you for bringing your car to us for repairs. We appreciate your feedback and would encourage you to call us and give a chance to correct this issue. J.R. Carmichael, Service Director Group 1 GMC Rivertown | (706) 780-4321 | jcarmichael@group1auto.com

September 19, 2025

Great service as always. Fast accurate and good prices keep me coming back.Ilove this dealership More

by stubear3199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg McCart
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Sep 21, 2025 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! We're thrilled to hear that you appreciate the great service, accuracy, and competitive prices at Rivertown GMC. Your loyalty means so much to us, and we look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

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