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Group 1 GMC Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.6
524 Reviews
Call Dealership (706) 327-1224
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1661 Whittlesey Rd

Columbus, GA

31904

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Showing 524 reviews

July 14, 2026

Kaleb did a great job, it’s our 2nd vehicle we bought there. He worked with us and was never pushy More

by baez6289
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaleb
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Jul 15, 2026 -

Group 1 GMC Rivertown responded

Grateful for such a lovely review! We’re happy to hear that Kaleb provided you with excellent service during your recent purchase at Rivertown GMC. It’s fantastic to know this is your second vehicle with us! We appreciate your loyalty and look forward to assisting you again in the future. Enjoy your new ride! Sincerely, The Rivertown Buick GMC Team

July 14, 2026

The service person was condescending when I asked how much the oil change was he stated the total price several times. I finally said I thought it was $79.99 because that is what I saw on the website. He More

by Tbrach12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital AirStrike
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Jul 15, 2026 -

Group 1 GMC Rivertown responded

We are sorry that your experience was less than you expected and what we strive for please feel free to reach out at 706-324-4321 to please discuss and find how we can improve your future visits. J.R. Carmichael Service Director Group 1 Rivertown GMC jcarmichael@group1auto.com

July 13, 2026

My service work is always prompt and reliable. I have had all my service work done at this dealership and I'm very satisfied. More

by denellpeeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
S Freyberger
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Jul 14, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! We’re thrilled to hear that you find our service prompt and reliable at Rivertown GMC. Your satisfaction is our priority, and we appreciate your continued trust in us for your service needs. We look forward to seeing you again! The Rivertown Buick GMC Team

July 09, 2026

We have been doing business with this dealership for many years. We have always been pleased with their service. Greg has always met our needs and is always friendly and knowledgeable. Will recommend this de More

by gracedav37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Mccart
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Jul 10, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review, Grace! We truly appreciate your loyalty to Rivertown GMC over the years. It’s great to hear that Greg has consistently provided you with friendly and knowledgeable service. Your recommendation means a lot to us, and we look forward to continuing to meet your needs in the future. Don’t hesitate to visit us again! Sincerely, The Rivertown Buick GMC Team

July 03, 2026

Good service didn’t have to wait as long as was anticipated thanks for the service More

by williegary571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jul 03, 2026 -

Group 1 GMC Rivertown responded

Thank you for your feedback, Willie! It's great to know you received good service and that your wait was shorter than expected. At Rivertown GMC, we strive to provide our customers with a seamless experience. We look forward to serving you again soon. Sincerely, The Rivertown Buick GMC Team

June 29, 2026

The service was great but the wait was too long. I was there from 8:30-1:30. More

by carleneangry1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jul 02, 2026 -

Group 1 GMC Rivertown responded

We regret that it took longer than your expected time frame for your service and look forward to retraining our advisors to give more transparent time frames to our valued customers. J.R. Carmichael Service Director - Group 1 GMC Rivertown jcarmichael@group1auto.com

June 29, 2026

Great service, the advisor was very helpful. The advisor kept us up-to-date the entire time. More

by merlene27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jun 30, 2026 -

Group 1 GMC Rivertown responded

Thank you for your kind words, Merlene! We’re thrilled to hear that you had a great experience at Group 1 GMC Rivertown and found our advisor helpful in keeping you updated. Our team appreciates your feedback and looks forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

June 27, 2026

Kesha is an awesome person she's very polite, friendly and helpful I give her a 10 and a gold star More

by Ms.Adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kesha
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Jun 27, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful feedback, Ms. Adams! We appreciate your kind words about Kesha, as she truly embodies the friendly and helpful spirit we strive for at Rivertown GMC. We look forward to serving you again soon! Sincerely, The Rivertown Buick GMC Team

June 26, 2026

Very kind and professional staff. The service writers and the technicians all did a great job. More

by Joe_deoliveira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlee, Michael and the technician who did the work
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Jun 27, 2026 -

Group 1 GMC Rivertown responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Rivertown. Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2026

I have being dealing with this dealership fir awhile and I like them very well. More

by hatrw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McCart, Greg, Digital AirStrike
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Jun 25, 2026 -

Group 1 GMC Rivertown responded

Thank you for taking the time to leave us a review! We truly appreciate your continued support and are glad to hear that you enjoy your experiences with Rivertown GMC. Our team looks forward to assisting you again in the future! The Rivertown Buick GMC Team

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