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Rivertown Buick-GMC

Columbus, GA

Overview
Reviews
Vehicles
4.6
187 Reviews
Call Dealership (706) 327-1224

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 187 reviews

February 20, 2024

Service Advisor was knowledgeable, did advise me it would be a longer wait than anticipated in case I did not wish to wait. Appreciated Service Advisor alerting me about that More

by Ingridcjames
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg McCart
Report | Print
Feb 22, 2024 -

Rivertown Buick-GMC responded

Thank you for taking the time out of your day to share your wonderful experience with us, Ingrid. We are delighted to hear you were treated with courteous and informative service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, The Rivertown Buick GMC Team

Helpful
February 17, 2024

Greg and the technicians were outstanding in every way! It’s been a while since out last service, however we certainly recommend Rivertown Buick-GMC! More

by Mikestepp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, Digital AirStrike
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Feb 20, 2024 -

Rivertown Buick-GMC responded

Thank you so much for your excellent input, Mike! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Rivertown Buick GMC Team

Helpful
February 12, 2024

Since I have bought my truck they have been very helpful in everything and even my first service More

by Djmcvay73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Clarke
Report | Print
Feb 14, 2024 -

Rivertown Buick-GMC responded

We're delighted to hear that you've had a positive experience with us since purchasing your truck, including your first service. Customer satisfaction is our top priority, and we appreciate your feedback. Thank you for choosing us for your automotive needs!

Helpful
February 06, 2024

Great service and great deal for oil change with mail flyer. Always feel better when it goes to the dealership specific to make of vehicle. More

by noah82s1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Feb 07, 2024 -

Rivertown Buick-GMC responded

Noah, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Rivertown Buick GMC's Service Department. Sincerely, The Rivertown Buick GMC Team

Feb 09, 2024 -

Rivertown Buick-GMC responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
January 31, 2024

Very helpful & stayed in touch on my vehicle. Mike was a blessing to work with More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike , Digital AirStrike
Report | Print
Feb 02, 2024 -

Rivertown Buick-GMC responded

It's fantastic to hear that you had a great experience and that Mike provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
January 24, 2024

Oil change service on same day I called- finished in 2 hrs! Fast and friendly service! More

by Bfranco80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart and Leslie
Report | Print
Jan 26, 2024 -

Rivertown Buick-GMC responded

We're delighted to hear that you were able to get an oil change service on the same day you called and that it was finished in 2 hours. Fast and friendly service is always a great experience. We appreciate your positive review and look forward to serving you in the future. Safe and happy driving!

Helpful
January 24, 2024

Greg McCart is always courteous and helpful. He is easy to work with and I feel I get good service at Rivertown. More

by cdickjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McCart, Digital AirStrike
Report | Print
Jan 26, 2024 -

Rivertown Buick-GMC responded

It's fantastic to hear that you had a great experience and that Greg provided courteous assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
January 24, 2024

Great and timely service. Mike ZZ always provides great personable efficient customer service. He knows his customers by name. He always keeps me updated about the status of More

by Sewell, Yolanda
Workmanship
Recommend Dealer
Yes
Employees Worked With
Great service from Mike ZZ
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Jan 26, 2024 -

Rivertown Buick-GMC responded

Thank you for your review! We're glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let us know if you have any questions about the work that was done. Sincerely, The Rivertown Buick GMC Team

Jan 27, 2024 -

Rivertown Buick-GMC responded

We're delighted to hear about your great and timely service experience at Rivertown. It's fantastic that Mike ZZ consistently provides personable and efficient customer service. We're glad to hear that the mechanic service got your car running smoothly in a short amount of time. Thank you for choosing us, and we appreciate your kind words about our service and team!

Helpful
January 24, 2024

Friendly, courteous staff always pleasant to deal with. Service was quick and on point. I would highly recommend them! More

by 1952johne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Jan 24, 2024 -

Rivertown Buick-GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Rivertown Buick GMC Team

Helpful
January 23, 2024

Holden was a great salesman to work with. His attitude, honesty & personality should be the standard for all salesman. Post sell he was a man of his word & did all he said he would do faster More

by Matt SR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jan 25, 2024 -

Rivertown Buick-GMC responded

Thank you Matt for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Helpful
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