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Rivertown Buick-GMC

Columbus, GA

4.6
179 Reviews

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 179 reviews

June 04, 2024

I’ve bought three trucks from this dealership no problem with any of them and service is second to none. I would say their prices comparable to anybody’s and the people are nice. More

by Wayne Foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Greg
June 04, 2024

Mr. Clark from the service department was awesome. Best customer service I’ve ever experienced. I will definitely be bringing my truck back for all of my services. More

by Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Clark , Digital AirStrike
June 04, 2024

My Salesman Carlos and every associate there was professional, courteous, and just a pleasure to engage with, making me feel right at home. More

by Nate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlin, Digital AirStrike
June 01, 2024

It is a very good to buy a car of truck from,they treat their customers very kindly More

by jSteverson22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Stitcher , Digital AirStrike
Jun 03, 2024 -

Rivertown Buick-GMC responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

May 26, 2024

Friendly staff upon arrival at dealership salesman Holding wasted no time making me feel comfortable More

by Jcwright0977
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
May 27, 2024 -

Rivertown Buick-GMC responded

Congratulations on your new vehicle! We're thrilled that Holding provided you with a comfortable sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 22, 2024

My rating is of the service department. Jaime was our service advisor and was excellent to work with. He kept in contact with us and had the job finished in a timely manner. More

by lnash290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not use internet
May 24, 2024 -

Rivertown Buick-GMC responded

We're delighted to learn about your positive experience and the excellent assistance provided by Jaime! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 17, 2024

I EXPERIENCED EXCELLENT SERVICE DURING MY STAY AT THE DEALERSHIP. GREAT SERVICE TEAM! THANK YOU! More

by MY GMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
May 21, 2024 -

Rivertown Buick-GMC responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 16, 2024

The service department kept me informed on my auto repair process thru out, my service, Michael was extremely nice and informative. The only negative thing was the Time to repair my auto. Thank you! More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
May 20, 2024 -

Rivertown Buick-GMC responded

We're delighted to learn about your positive experience and the great assistance provided by Michael! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 14, 2024

I went online to schedule a test drive on a used Buick encore in Columbus, GA. The call center contacted me and setup an appointment for me to view it that afternoon. I was contacted by a salesman letting More

by Jessica Mitchell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
May 15, 2024 -

Rivertown Buick-GMC responded

Thank you, Jessica, for sharing your experience with us at Rivertown Buick GMC. We are thrilled to hear that you were able to find an exceptional deal on a nearly new car despite the initial mix-up with the location. We appreciate your recommendation and look forward to serving you again in the future. Sincerely, The Rivertown Buick GMC Team

May 10, 2024

Rivertown Service Department is the best My service advisor David Jaime Stitcher really goes that extra mile to make sure you are taken care of hats off to Jamie really appreciated More

by gregwaters2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Sticher, Digital AirStrike
May 13, 2024 -

Rivertown Buick-GMC responded

Thank you for the kind words, Greg! We are thrilled to hear about your positive experience with Jaime in our service department. We truly appreciate your feedback and your recognition of his dedication to exceptional customer service. We look forward to assisting you again in the future at Rivertown Buick GMC! Sincerely, The Rivertown Buick GMC Team

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