Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Rivertown Buick-GMC

Columbus, GA

Overview
Reviews
Vehicles
4.6
348 Reviews
Call Dealership (706) 327-1224

1661 Whittlesey Rd

Columbus, GA

31904

Directions

By Type

Showing 348 reviews

January 08, 2025

Been doing business there for years. Great place to go. Very professional service . Purchased several new vehicles at this place and continue to come back More

by b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike at service and Stacie at sales department
Report | Print
Jan 09, 2025 -

Rivertown Buick-GMC responded

Thank you so much for your kind words! We truly appreciate your loyalty and are thrilled to hear that you’ve had a positive experience with Rivertown Buick GMC over the years. It’s our goal to provide professional service and we’re glad to see that reflected in your visits. We look forward to assisting you with your future vehicle purchases! Sincerely, The Rivertown Buick GMC Team

January 08, 2025

They are professional fast and an informant about your vehicle, the status of it and they do good quality work More

by gsxrlito.lp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jan 09, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Rivertown Buick GMC to be professional, fast, and informative about your vehicle's status. Your satisfaction with the quality of our work means a lot to us. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

January 07, 2025

I always enjoy dealing with Greg McCart. He is courteous and professional. They serviced my GMC but could not isolate why my "check engine" light came on. Greg advised me to drive it and bri More

by dtkirklandfarmland@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg McCart
Report | Print
Jan 10, 2025 -

Rivertown Buick-GMC responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 06, 2025

Everything was done professionally as quoted, and they were extremely thorough in explaining to me, what they would do, and if I had any questions More

by sssg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart
Report | Print
Jan 07, 2025 -

Rivertown Buick-GMC responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 06, 2025

Did not let me how long it will take and took 2 hours to complete More

by rsb11333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, Digital AirStrike
Report | Print
Jan 08, 2025 -

Rivertown Buick-GMC responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to the longer than expected wait time. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Robert C. Geary, MBA General Manager Rivertown GMC rgeary@group1auto.com

January 03, 2025

Mike was meeting me as I arrived to process my requested service. Great customer service. Service was handled in a timely manner. More

by dwbeauford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Digital AirStrike
Report | Print
Jan 04, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We're delighted to hear that you received great customer service and that your requested service was handled promptly. We appreciate your feedback and look forward to assisting you at Rivertown Buick GMC again in the future! Sincerely, The Rivertown Buick GMC Team

January 02, 2025

Greg is an awesome advisor and he goes above and beyond for customers. Great customer service and he ensures that customer needs are met. More

by taniesjam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Mcantas
Report | Print
Jan 03, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Greg provided you with exceptional service at Rivertown Buick GMC. Our team always strives to go above and beyond for our customers, and we appreciate you recognizing Greg’s efforts. We look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

December 31, 2024

Enjoyed the buying experience, the staff didn’t try to pressure me into buying something. More

by Bstarling126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Burton
Report | Print
Jan 02, 2025 -

Rivertown Buick-GMC responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 30, 2024

My overall experience was good. Everyone I had interactions with was extremely courteous and helpful. Keisha was great. Wait time was long but they were very busy today. More

by gwenporter31803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha , Digital AirStrike
Report | Print
Jan 01, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We're delighted to hear that you had a good overall experience with us at Rivertown Buick GMC. It's great to know that Keisha and our team made a positive impression. We appreciate your understanding regarding the wait time, especially when we are busy. We hope to see you again soon! Sincerely, The Rivertown Buick GMC Team

December 30, 2024

The employees of this dealership are not helpful at all. They are very dismissive and are not customer oriented. More

by Azlowden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
B/ no internet
Report | Print
Jan 01, 2025 -

Rivertown Buick-GMC responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to issues you ran into with some of our staff. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Robert C. Geary General Manager rgeary@group1auto.com

1
...
5
6
7
...
35