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Rivertown Buick-GMC

Columbus, GA

Overview
Reviews
Vehicles
4.6
281 Reviews
Call Dealership (706) 327-1224

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 281 reviews

October 24, 2024

Excellent customer service. Josh was key in our decision to purchase our Envision. We were treated very well thru out the purchase process. Will recommend this dealership to fam More

by Trainmanbaker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
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Oct 25, 2024 -

Rivertown Buick-GMC responded

Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience at Rivertown Buick GMC and that Josh played a key role in your decision to purchase your Envision. Your recommendation means a lot to us. We look forward to serving you and your family and friends in the future! Sincerely, The Rivertown Buick GMC Team

October 23, 2024

My service manager was friendly and professional. He made me feel welcome and comfortable and he was very efficient managing all my vehicle issues. More

by greenidgesamuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
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Oct 25, 2024 -

Rivertown Buick-GMC responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2024

Nothing extra to say from last visit. I cleared my vehicle again of personal items. ever since my black shades were stolen. The wait time was expected. I experienced a decent auto serv More

by cfranklin8091@gmail.com
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg M.
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Oct 25, 2024 -

Rivertown Buick-GMC responded

Hi, thank you so much for your positive comments about Rivertown Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2024

Rivertown has always serviced my vehicle since day one. Always professional service writer’s especially Michael Clarke More

by Rm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Clarke
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Oct 25, 2024 -

Rivertown Buick-GMC responded

Thank you for your kind words! We truly appreciate your loyalty and are glad to hear about your positive experiences with our professional service writers, especially Michael. At Rivertown Buick GMC, we strive to provide excellent service to all our customers. We look forward to assisting you with your vehicle in the future! Sincerely, The Rivertown Buick GMC Team

Oct 25, 2024 -

Rivertown Buick-GMC responded

Hi, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

October 21, 2024

Great employees that very knowledgeable and friendly. The service team does a great job of explaining how to best maintain your Buick. The Service is fast and reasonably priced. More

by LL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 23, 2024 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our knowledgeable and friendly employees at Rivertown Buick GMC. It's great to know that our service team is effectively communicating maintenance tips for your Buick and providing fast, reasonably priced service. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

Oct 25, 2024 -

Rivertown Buick-GMC responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 18, 2024

Waiting for over 2 hours for an oil change. I don't know what was going on More

by thompsonsean1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Report | Print
Oct 25, 2024 -

Rivertown Buick-GMC responded

thompsonsean1972, I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to the extended wait time for your oil change. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Robert Geary General Manager rgeary@RivertownAutomall.com

October 14, 2024

The service department does an outstanding job especially the service representatives, they are very helpful and always very friendly. More

by David. Sconyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department , Digital AirStrike
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Oct 16, 2024 -

Rivertown Buick-GMC responded

Thank you, David! We truly appreciate your kind words about our service department and representatives here at Rivertown Buick GMC. It’s fantastic to hear that you found our team helpful and friendly. We look forward to welcoming you back for your next service visit! Sincerely, The Rivertown Buick GMC Team

Oct 17, 2024 -

Rivertown Buick-GMC responded

Hi David, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 14, 2024

I always receive great service when coming to Rivertown Buick-GMC…and glad I purchased my 2023 Envision Essence ST from them… More

by cecildethit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Clark, Digital AirStrike
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Oct 16, 2024 -

Rivertown Buick-GMC responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that you consistently receive great service at Rivertown Buick GMC and that you love your 2023 Envision Essence ST. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

Oct 17, 2024 -

Rivertown Buick-GMC responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 11, 2024

Offered way less than I owed on a used truck. Other dealerships doubled their offer so I chose them instead. More

by Spaleny04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Report | Print
Oct 18, 2024 -

Rivertown Buick-GMC responded

Spaleny04, I appreciate your feedback and offer my sincere apologies for any inconvenience you may have encountered during your sales experience. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Robert Geary General Manager rgeary@RivertownAutomall.com

October 10, 2024

Service was delivered as stated by the specialist; Lyft service was a big help. No complaints. More

by Srdxx74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Oct 10, 2024 -

Rivertown Buick-GMC responded

Thank you for sharing your experience with Rivertown Buick GMC! We're glad to hear that our service met your expectations and that the Lyft service was helpful. Your feedback is much appreciated, and we look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

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