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Rivertown Buick-GMC

Columbus, GA

Overview
Reviews
Vehicles
4.6
357 Reviews
Call Dealership (706) 327-1224

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 357 reviews

July 18, 2023

Super helpful. They helped with stuff I didn’t even ask about but DEFINITELY needed. I felt heard, understood and appreciated. 10/10 Jamie is amazing. More

by Em Gem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jul 19, 2023 -

Rivertown Buick-GMC responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Rivertown Buick GMC Team

July 17, 2023

The truck I bought is fine. The service and follow-up was the typical bare minimum you come to expect in Columbus, GA. The salesman has yet to return a text on a simple question More

by MP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Report | Print
Oct 23, 2023 -

Rivertown Buick-GMC responded

Thank you for your feedback about this for the lack of responsiveness and service you experienced in both sales and service departments because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Robert Geary General Manager rgeary@RivertownAutomall.com

July 15, 2023

Professional, reliable, no asking for approval on things not needed. Jamie is super to work with. Totally opposite to sons Chevrolet or worse lynch Chevrolet now them two are a disgrace to Chevrolet. More

by flsil777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, Digital AirStrike
Report | Print
Jul 18, 2023 -

Rivertown Buick-GMC responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, The Rivertown Buick GMC Team

Jul 19, 2023 -

Rivertown Buick-GMC responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, The Rivertown Buick GMC Team

July 14, 2023

Service department got me in quickly for same day oil change. They are always friendly and accommodating. More

by 1intruck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike ZZ
Report | Print
Jul 17, 2023 -

Rivertown Buick-GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Rivertown Buick GMC Team

Jul 19, 2023 -

Rivertown Buick-GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Rivertown Buick GMC Team

July 14, 2023

They work with knowledge honesty and integrity and do what they say they will do within a reasonable time limit. No other General Motors dealer in this town even compares! More

by Scottmcabee98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Register
Report | Print
Jul 17, 2023 -

Rivertown Buick-GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Rivertown Buick GMC Team

Jul 19, 2023 -

Rivertown Buick-GMC responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 13, 2023

service was great . ..my service adviser was Greg McCart...kept me informed throughout getting backordered part More

by gulley_troughs0c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
greg mccart, Digital AirStrike
Report | Print
Jul 17, 2023 -

Rivertown Buick-GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Rivertown Buick GMC Team

July 12, 2023

Great service personnel . Very personable people. Great environment. No pressure at all with your his dealer More

by kelvin_carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure, Digital AirStrike
Report | Print
Jul 13, 2023 -

Rivertown Buick-GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Rivertown Buick GMC Team

July 08, 2023

Mr Clark was outstanding in getting my problem solved 👌 he's the best service provider in your company More

by Robertl.ivey
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jul 10, 2023 -

Rivertown Buick-GMC responded

Thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Clark is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, The Rivertown Buick GMC Team

Jan 09, 2025 -

Robertl.ivey responded

one question, how much is your hourly rate on working on vehicle

July 01, 2023

Greg in the service department was really helpful and nice. He was prompt ordering the part that I needed. More

by Foryou707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg , Digital AirStrike
Report | Print
Jul 04, 2023 -

Rivertown Buick-GMC responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 29, 2023

The service department at Buick -GMC is very thorough, professional, and courteous. I have them handle all the maintenance on my vehicle. More

by dawnbader6
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
The Entire Staff
Report | Print
Jul 03, 2023 -

Rivertown Buick-GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Rivertown Buick GMC Team

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