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Rivertown Buick-GMC

Columbus, GA

Overview
Reviews
Vehicles
4.6
357 Reviews
Call Dealership (706) 327-1224

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 357 reviews

August 16, 2023

I would highly recommend GMC Buick, they let me know step by step about my vehicle. They fixed and returned my vehicle in a sensible time and honored my warranty. More

by hopejackson24
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Aug 18, 2023 -

Rivertown Buick-GMC responded

We cannot thank you enough for your wonderful review of Rivertown Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Rivertown Buick GMC Team

August 15, 2023

Provided great service all around. I would definitely would recommend Rivertown Buick-GMC. #10/10 More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Aug 17, 2023 -

Rivertown Buick-GMC responded

Thank you for reaching out, Dee! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Rivertown Buick GMC Team

Aug 18, 2023 -

Rivertown Buick-GMC responded

Thank you for reaching out, Dee! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Rivertown Buick GMC Team

August 11, 2023

I made an offer to the dealer and they honored my offer! That made me feel good! More

by tondrie089
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Aug 14, 2023 -

Rivertown Buick-GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Rivertown Buick GMC Team

August 10, 2023

The salesman Kaleb did an excellent job. He was very pleasant and personable. The f and I person needs help on his people skills More

by waltersauto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaleb
Report | Print
Sep 06, 2023 -

Rivertown Buick-GMC responded

Thank you for your kind words for our staff, we appreciate it!

August 10, 2023

A little guidance arriving at 7:30am is needed to correctly get checked in. Staff is pleasant to interact with. Quality work is received. More

by ronaldlambertus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg and Stewart
Report | Print
Sep 06, 2023 -

Rivertown Buick-GMC responded

Thank you for your kind words for our staff, we appreciate it!

August 05, 2023

Today was my first visit to Rivertown Buick-GMA. I was greeted by Service Rep. Stewart, he was very helpful about some questions I had about my car, and was serviced and in and out with a minimum wa More

by mimi
Recommend Dealer
Yes
Employees Worked With
Stewart was the only one, Digital AirStrike
Report | Print
Aug 08, 2023 -

Rivertown Buick-GMC responded

Mimi, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Rivertown Buick GMC Team

July 28, 2023

Very efficient. Received video showing parts needing to be replaced with explanation, and text with estimate and ability to approve work to be done. Very easy proces More

by JRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm, Stewart, Greg, Digital AirStrike
Report | Print
Aug 01, 2023 -

Rivertown Buick-GMC responded

Thanks for the kudos. It is gratifying to hear that the process was easy and that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Rivertown Buick GMC Team

July 26, 2023

Friendly but not working with to fix a problem that should have been fixed before offering for sale will get it working but not fixed More

by gceg50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales , Digital AirStrike
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July 22, 2023

The staff were very friendly. My Tech Greg McCart is very knowledgeable on what we needed., a great tech. More

by lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, parts dept, Digital AirStrike
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Jul 25, 2023 -

Rivertown Buick-GMC responded

Thank you for this amazing review, Lawrence! We really appreciate your business. Sincerely, The Rivertown Buick GMC Team

July 18, 2023

The service Department at Rivertown GMC has been nothing but great to me. I didn't purchase my truck there but it sure doesn't feel like it. Jamie has been a great help and he keeps me informed every step o More

by MissJae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie was my service guy. 5 stars
Report | Print
Jul 20, 2023 -

Rivertown Buick-GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Rivertown Buick GMC Team

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