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Rivertown Buick-GMC

Columbus, GA

Overview
Reviews
Vehicles
4.6
380 Reviews
Call Dealership (706) 327-1224

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 380 reviews

October 24, 2023

The guys in Service Department are Awesome and great Customer Support. I have nothing but great things to say about them!! Cheers Lamar Wagner Retired Veteran More

by Watchdogque6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Oct 25, 2023 -

Rivertown Buick-GMC responded

We cannot thank you enough for this glowing review of our service center, Lamar! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Rivertown Buick GMC Team

October 24, 2023

Been coming hear for over 10 years and have received excellent vehicle service each time. More

by jmachinjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Oct 25, 2023 -

Rivertown Buick-GMC responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Rivertown Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Rivertown Buick GMC Team

October 19, 2023

When I come in for service I am treated with respect. Michael is knowledgeable and friendly. I have trust in what he says. More

by johnbstephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Digital AirStrike
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Oct 20, 2023 -

Rivertown Buick-GMC responded

John, thank you for your kind words. We feel our service department is what makes Rivertown Buick GMC special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Rivertown Buick GMC Team

October 18, 2023

Greg, who was my Service Manager exceeded my expectations. He expedited my service and had it completed ahead of schedule. I would highly recommend your service department based on this experinc More

by swick.thegambler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Oct 18, 2023 -

Rivertown Buick-GMC responded

I'm delighted to hear that Greg, your Service Manager, exceeded your expectations and provided expedited service, even completing it ahead of schedule. Your recommendation and positive feedback mean a lot to us. Your satisfaction is our goal, and we look forward to serving you again with the same level of excellence!

October 17, 2023

The mechanics always do a great job, however, customer service representatives need to be more organized. I was waiting to be notified of the completion my vehicle, and the customer service representativ More

by msrhondakay0582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
October 12, 2023

Always professional and does a good job. Highly recommend them. they will always have my business. More

by Jessie.talley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Williams, Digital AirStrike
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Oct 12, 2023 -

Rivertown Buick-GMC responded

Jessie, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Rivertown Buick GMC Team

October 10, 2023

Mike was very professional. You should be very proud of him and do your best to keep him More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department with Mike.
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Oct 10, 2023 -

Larry responded

I have already given response. Mike was very professional.

Oct 11, 2023 -

Rivertown Buick-GMC responded

Thank you for your kind words for our staff, we appreciate it!

October 03, 2023

Great dealership with great customer service advisors, Greg McCart is a great service advisor with a great deal knowledge. More

by moorejimmy43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Oct 04, 2023 -

Rivertown Buick-GMC responded

Thank you for your kind words about Greg! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

October 02, 2023

Very communicative. Friendly. Nice people. Sent me videos too which helped since I was purchasing out of state. The car was even better in person More

by djczone
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dalvin
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Oct 04, 2023 -

Rivertown Buick-GMC responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 30, 2023

Extremely helpful service department. They are quick and keep you updated on your vehicle’s progress. More

by Idonthaveone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stewart Freyber
Report | Print
Oct 03, 2023 -

Rivertown Buick-GMC responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

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