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Rivertown Buick-GMC

Columbus, GA

Overview
Reviews
Vehicles
4.6
380 Reviews
Call Dealership (706) 327-1224

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 380 reviews

November 17, 2023

The advisor kept me up on what was going on. Very polite and informative. Very happy with service. More

by jjpvulcan500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Nov 20, 2023 -

Rivertown Buick-GMC responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Rivertown Buick GMC. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Rivertown Buick GMC Team

November 16, 2023

I received excellent customer service and was. Informed about each phase of the process during my visit. More

by ruabuster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Nov 17, 2023 -

Rivertown Buick-GMC responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Rivertown Buick GMC Team

November 10, 2023

Greg was great… but now I have two lights on and some of my gas is gone… brought it in on a full tank More

by tini.wilson
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Greg gets 5 stars
Report | Print
Nov 10, 2023 -

Rivertown Buick-GMC responded

Thank you for your feedback about having two lights on and some of your gas being gone because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Robert Geary, General Manager rgeary@RivertownAutomall.com

Nov 10, 2023 -

tini.wilson responded

https://g.co/kgs/gZAv93

November 09, 2023

Everyone is always friendly and available to help you or guide you to correct area. More

by Pgc55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg McCart, Digital AirStrike
Report | Print
Nov 09, 2023 -

Pgc55 responded

Greg is always so helpful. I am a widow and when my new car's oil life showed 16%, I knew I needed to get it looked at. Made appt and Greg got it taken care of. I feel so much better knowing my car is ok. Thank you Greg for doing what you do for after the sale. Rivertown is blessed to have you.

Nov 09, 2023 -

Rivertown Buick-GMC responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

November 07, 2023

I am very pleased with my 2023 Encore GX and the fact that I got it from Rivertown. I have been by several times and asked the employees to show me certain things on the dashboard and they were very help More

by gaston7460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey in the Service Department was so nice and helpful.
Report | Print
Nov 08, 2023 -

Rivertown Buick-GMC responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Rivertown Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Rivertown Buick GMC Team

Nov 09, 2023 -

Rivertown Buick-GMC responded

It's fantastic to hear that you had a great experience and that Jaime provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 07, 2023

Mike aka ZZ, took care of my vehicle and kept me updated. I even got a video of my car being serviced! That was amazing. Keep Üp the wonderful work and I will keep singing praises of your dedicated service. More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Malcom, Digital AirStrike
Report | Print
Nov 08, 2023 -

Rivertown Buick-GMC responded

It's fantastic to hear that you had a great experience and that ZZ provided wonderful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Nov 16, 2023 -

Teresa responded

Thanks again.

November 05, 2023

Good service for oil change and tire rotation, Mike the advisor always does a good job! More

by Bored62@live.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Izzary
Report | Print
Nov 07, 2023 -

Rivertown Buick-GMC responded

It's fantastic to hear that you had a great experience and that Mike provided good assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 04, 2023

Long term customer. This dealership has always been top notch. Service staff gets you in and out and on your way. More

by jfrowe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Nov 07, 2023 -

Rivertown Buick-GMC responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 29, 2023

Rivertown is a very good place to shop for a new or used vehicle. It is a good place to have your vehicle serviced. More

by rchrd_carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Oct 31, 2023 -

Rivertown Buick-GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Rivertown Buick GMC Team

October 26, 2023

The customer service was really good and they worked with me to get a car the same day More

by Mauricepoodie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Oct 27, 2023 -

Rivertown Buick-GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Rivertown Buick GMC Team

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