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Rivertown Buick-GMC

Columbus, GA

Overview
Reviews
Vehicles
4.6
358 Reviews
Call Dealership (706) 327-1224

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 358 reviews

October 19, 2023

When I come in for service I am treated with respect. Michael is knowledgeable and friendly. I have trust in what he says. More

by johnbstephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Digital AirStrike
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Oct 20, 2023 -

Rivertown Buick-GMC responded

John, thank you for your kind words. We feel our service department is what makes Rivertown Buick GMC special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Rivertown Buick GMC Team

October 18, 2023

Greg, who was my Service Manager exceeded my expectations. He expedited my service and had it completed ahead of schedule. I would highly recommend your service department based on this experinc More

by swick.thegambler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Oct 18, 2023 -

Rivertown Buick-GMC responded

I'm delighted to hear that Greg, your Service Manager, exceeded your expectations and provided expedited service, even completing it ahead of schedule. Your recommendation and positive feedback mean a lot to us. Your satisfaction is our goal, and we look forward to serving you again with the same level of excellence!

October 17, 2023

The mechanics always do a great job, however, customer service representatives need to be more organized. I was waiting to be notified of the completion my vehicle, and the customer service representativ More

by msrhondakay0582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
October 12, 2023

Always professional and does a good job. Highly recommend them. they will always have my business. More

by Jessie.talley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Williams, Digital AirStrike
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Oct 12, 2023 -

Rivertown Buick-GMC responded

Jessie, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Rivertown Buick GMC Team

October 10, 2023

Mike was very professional. You should be very proud of him and do your best to keep him More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department with Mike.
Report | Print
Oct 10, 2023 -

Larry responded

I have already given response. Mike was very professional.

Oct 11, 2023 -

Rivertown Buick-GMC responded

Thank you for your kind words for our staff, we appreciate it!

October 03, 2023

Great dealership with great customer service advisors, Greg McCart is a great service advisor with a great deal knowledge. More

by moorejimmy43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Oct 04, 2023 -

Rivertown Buick-GMC responded

Thank you for your kind words about Greg! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

October 02, 2023

Very communicative. Friendly. Nice people. Sent me videos too which helped since I was purchasing out of state. The car was even better in person More

by djczone
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dalvin
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Oct 04, 2023 -

Rivertown Buick-GMC responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 30, 2023

Extremely helpful service department. They are quick and keep you updated on your vehicle’s progress. More

by Idonthaveone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stewart Freyber
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Oct 03, 2023 -

Rivertown Buick-GMC responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 29, 2023

They did exactly what they said they would do, but took a bit longer than expected. More

by ahayesiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart
Report | Print
Oct 04, 2023 -

Rivertown Buick-GMC responded

Thank you for sharing your experience. It's good to hear that we fulfilled our commitments. We understand that the delay might have been inconvenient. Timeliness is important when it comes to service. Your feedback is valuable and can help improve future service interactions.

September 27, 2023

My husband needed a new work truck so we came in to buy it and had a great experience. Our sales consultant was Kaleb Spadaro who was great to work with and his manager Stacy Day was great as well. Our e More

by Lriddick099
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaleb Spadaro, Stacy Day
Report | Print
Sep 28, 2023 -

Rivertown Buick-GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Rivertown Buick GMC Team

Sep 29, 2023 -

Rivertown Buick-GMC responded

We're glad you had such a wonderful experience with us. Congratulations on your new vehicles!

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