Rivertown Buick-GMC

Today’s service was an oil change and tire rotation. Mike met me at the door for the key, texted an update, and brought my key back to me as soon as the service was complete. Another excellent experien Mike met me at the door for the key, texted an update, and brought my key back to me as soon as the service was complete. Another excellent experience with Mike at Rivertown GMC! More

Excellent service department. Very friendly staff-especially Stewart, despite being a dawg fan. Usually not a very long wait, even without an appointment. Very friendly staff-especially Stewart, despite being a dawg fan. Usually not a very long wait, even without an appointment. More

Michael Clark always takes good care of me and my company and has for years. Excellent service!! and has for years. Excellent service!! More

Excellent service, staff is very helpful and courteous. Waiting area very comfortable,vending is adequate. Waiting area very comfortable,vending is adequate. More

On time appointment. ..completed the recall in stated time...Jamie and his team provided excellent service. ..completed the recall in stated time...Jamie and his team provided excellent service. More

Rivertown GMC Buick has been servicing me for over 17 years. It's always good, & I'd recommend RiverTown to everyone! Thx! D years. It's always good, & I'd recommend RiverTown to everyone! Thx! D More

I bought my 2017 GMC there 6 years ago and my truck has been serviced there since that time. I always deal with Mike the service advisor because he is friendly, knowledgeable, and gets my vehicle serviced been serviced there since that time. I always deal with Mike the service advisor because he is friendly, knowledgeable, and gets my vehicle serviced quickly. More

Jamie was superb! ! He got my car in, diagnosed, and repaired so efficiently and it runs great again! Thanks Jamie! ! He got my car in, diagnosed, and repaired so efficiently and it runs great again! Thanks Jamie! More

Great customer service, no long wait and approved me for a quality car in no time a quality car in no time More

I made an APPOINTMENT to have my oil changed in my 2012 DENALI Truck.for 9:00 am. I dropped off the truck at 8:44 am and went to eat breakfast with my wife at a nearby restaurant. I returned to the service DENALI Truck.for 9:00 am. I dropped off the truck at 8:44 am and went to eat breakfast with my wife at a nearby restaurant. I returned to the service department after eating and waited for awhile in my wife’s car. After 30 minutes of waiting, I let her go home ASSURING her that it would not be much LONGER! Needless to say, I WAS WRONG…I continued to wait in the customer lounge until truck was finished! LONG STORY short…total time from dropping off truck to driving out with truck was 4 HOURS! I have used this dealership since purchasing my truck years ago and have NEVER had to wait THIS LONG. Since we live out of town I could NOT just go home and wait. To conclude… The staff was courteous BUT the wait was MISERABLE!!! I may have to RETHINK my future oil changes, GREASE xxxxxx is looking inviting! More