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Rivertown Buick-GMC

Columbus, GA

Overview
Reviews
Vehicles
4.6
284 Reviews
Call Dealership (706) 327-1224

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 284 reviews

December 13, 2023

Everyone was helpful and pleasant with no pressure to buy. Service was amazing in every possible way. I didn’t plan on stopping here but glad I did. More

by ad.elder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mondreko Francis
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Dec 13, 2023 -

Rivertown Buick-GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Rivertown Buick GMC Team

December 13, 2023

Great service. It’s always fast and efficient, the technicians are knowledgeable and very communicative. More

by bam121598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Clarke
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Dec 13, 2023 -

Rivertown Buick-GMC responded

Thank you so much for your excellent input, Bam! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Rivertown Buick GMC Team

December 13, 2023

After making my service appointment online, the service writer met me right on time. I had planned to leave my car. I like the text communication with the service staff. Very convenient. More

by silverbjay
Recommend Dealer
Yes
Employees Worked With
Mike
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Dec 14, 2023 -

Rivertown Buick-GMC responded

Hello! It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Rivertown Buick GMC Team

Dec 15, 2023 -

Rivertown Buick-GMC responded

That sounds like a seamless experience! Online scheduling and streamlined communication make the service process more convenient. It's great to hear we met your expectations and made the process smooth for you.

December 13, 2023

I have been here before for service and like them every time. Honest people. I recommend them. More

by Myers.brandon7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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Dec 14, 2023 -

Rivertown Buick-GMC responded

We really appreciate the kind recommendation, Myers. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Rivertown Buick GMC Team

Dec 15, 2023 -

Rivertown Buick-GMC responded

We are thrilled to hear that you had an honest experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

Everyone was very nice and informative, I had to choose between gmc and ram..obviously picked gmc..I hope it is a good truck!! Thx cliff More

by Cliff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos was awesome!!
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Dec 11, 2023 -

Rivertown Buick-GMC responded

We appreciate you for letting others know about your experience, Cliff! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Rivertown Buick GMC Team

December 06, 2023

River town GMC has a great service staff, fast and friendly service every time we visit. More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
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Dec 07, 2023 -

Rivertown Buick-GMC responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

December 05, 2023

I have been getting my vehicle serviced at Rivertown GMC for years now and rhe service has always been good with reasonable waiting times. More

by yjraffety75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg and Michael , Digital AirStrike
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Dec 06, 2023 -

Rivertown Buick-GMC responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Rivertown Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Rivertown Buick GMC Team

December 04, 2023

I am always treated with respect every time I am there, whether I have and appointment or not More

by Robertgilford70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Dec 05, 2023 -

Rivertown Buick-GMC responded

We appreciate your Five Stars and we are delighted to know you had a great experience with us! We look forward to the pleasure of your business again!

December 01, 2023

Wait for service is too long. Had appointment at 10:09 was done at 2:15 More

by JoJo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Dec 02, 2023 -

Rivertown Buick-GMC responded

Thank you for your feedback. I'm sorry to hear that your experience with our service was unsatisfactory. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Robert Geary General Manager (706) 405-4687 rgeary@RivertownAutomall.com

November 29, 2023

Service writer Stewart Was absolutely amazing. He kept me advised and up-to-date every step of the way I can’t thank him enough. More

by jeffwbennett01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stewart Freyber, Digital AirStrike
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Nov 30, 2023 -

Rivertown Buick-GMC responded

Jeff, we sincerely appreciate your kind feedback about Stewart. Each employee is a valued member of the Rivertown Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Rivertown Buick GMC Team

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