Rivertown Buick-GMC
Columbus, GA
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Great and timely service. Mike ZZ always provides great personable efficient customer service. He knows his customers by name. He always keeps me updated about the status of Mike ZZ always provides great personable efficient customer service. He knows his customers by name. He always keeps me updated about the status of my car repairs. Mechanic service at Rivertown is great! They got my car running smoothly and it didn't take long! More
Holden was a great salesman to work with. His attitude, honesty & personality should be the standard for all salesman. Post sell he was a man of his word & did all he said he would do faster His attitude, honesty & personality should be the standard for all salesman. Post sell he was a man of his word & did all he said he would do faster than expected. Much appreciated, Matt More
Hello, My vehicle was ready over 1. 5 hours and I was still not notified. Somehow rivertown had my wife’s contact information and was notifying her phone/email to notify it was ready. Sh 5 hours and I was still not notified. Somehow rivertown had my wife’s contact information and was notifying her phone/email to notify it was ready. She was sick at home and unable to answer her phone. Meanwhile, the same representative (Stephen, service advisor) that took my vehicle back walked in and out of the waiting area 3 times to notify others their car was ready. He also did not verify my contact information at arrival. This is unacceptable and not good customer service. Finally, my wife called to let me know she had been getting a few texts notifying her it was ready but she was sick and did not see them. This is unacceptable as the representative was in and out of the lobby the whole time notifying others their vehicle was ready. More
Dealership always takes care of my vehicle! Notifications are sent to my phone on my appointment, During the appointment & when completed even sent a link from technician. Notifications are sent to my phone on my appointment, During the appointment & when completed even sent a link from technician. More