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Rivertown Buick-GMC

Columbus, GA

4.6
284 Reviews

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 284 reviews

March 04, 2024

Service department is always easy to deal with. Greg and Steve are very helpful and make sure we are taken care of when getting my vehicles serviced. More

by admonte3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, Steve, Digital AirStrike
Mar 07, 2024 -

Rivertown Buick-GMC responded

We appreciate your review and are glad to hear that you had a great experience with our team. We look forward to working with you again soon! Sincerely, The Rivertown Buick GMC Team

Mar 08, 2024 -

Rivertown Buick-GMC responded

We're delighted to hear that your experience with the service department has been consistently positive and that Greg and Steve have been very helpful in ensuring you are well taken care of during the servicing of your vehicles. Thank you for choosing our service department, and we look forward to continuing to provide excellent service for your vehicles in the future!

March 04, 2024

Great service and repair- always. Good communication with photos on tepair needed .Dependable and friendly More

by pwmistretta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Mar 07, 2024 -

Rivertown Buick-GMC responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 25, 2024

Great customer service as usual and honest assessment on our vehicle condition and required repairs. More

by lfrancis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Clarke
Feb 27, 2024 -

Rivertown Buick-GMC responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 23, 2024

Outstanding ok great fast ontime polite satisfaction caring helpful excellent customer service cursory assistance assist More

by efuller12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 26, 2024 -

Rivertown Buick-GMC responded

Thank you for sharing your feedback! We're thrilled to hear about your outstanding, great, fast, and on-time experience. Politeness, satisfaction, care, and helpfulness are all key elements we strive for in providing excellent customer service. We appreciate your positive comments, and we look forward to serving you again!

February 23, 2024

Great customer service at the service department. Honest and thorough in communication. My only critique in my limit interactions thus far, is that the mechanics troubleshot issues in piecemeal, whic More

by jimothy.white
Recommend Dealer
Yes
Employees Worked With
Jaime
Feb 27, 2024 -

Rivertown Buick-GMC responded

We appreciate your feedback and are glad to hear that you had a positive experience with our service department. Your feedback about the troubleshooting process is valuable. Thank you for choosing our dealership, and we look forward to serving you in the future!

February 21, 2024

Service rep, Greg McCart, was very helpful and professional. Warranty work performed to my satisfaction. More

by dtkirklandfarmland@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg McCart, Digital AirStrike
Feb 23, 2024 -

Rivertown Buick-GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Greg does for Rivertown Buick GMC and our customers. Hope to see you again soon! Sincerely, The Rivertown Buick GMC Team

February 21, 2024

The waiting area top notch I give it 10 rest room clean great atmosphere. The snack, coffee and popcorn machine service from your hostess is awesome. The service writer showed team work a different one ch More

by marvinjamesjr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Mar 27, 2024 -

Rivertown Buick-GMC responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Rivertown Buick-GMC responded

Thank you for your visit. Please contact me if there's anything I can do to make your next visit a 5-star experience for you! Robert Geary General Manager rgeary@RivertownAutomall.com

February 20, 2024

Service Advisor was knowledgeable, did advise me it would be a longer wait than anticipated in case I did not wish to wait. Appreciated Service Advisor alerting me about that More

by Ingridcjames
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg McCart
Feb 22, 2024 -

Rivertown Buick-GMC responded

Thank you for taking the time out of your day to share your wonderful experience with us, Ingrid. We are delighted to hear you were treated with courteous and informative service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, The Rivertown Buick GMC Team

February 17, 2024

Greg and the technicians were outstanding in every way! It’s been a while since out last service, however we certainly recommend Rivertown Buick-GMC! More

by Mikestepp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, Digital AirStrike
Feb 20, 2024 -

Rivertown Buick-GMC responded

Thank you so much for your excellent input, Mike! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Rivertown Buick GMC Team

February 12, 2024

Since I have bought my truck they have been very helpful in everything and even my first service More

by Djmcvay73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Clarke
Feb 14, 2024 -

Rivertown Buick-GMC responded

We're delighted to hear that you've had a positive experience with us since purchasing your truck, including your first service. Customer satisfaction is our top priority, and we appreciate your feedback. Thank you for choosing us for your automotive needs!

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