Rivertown Buick-GMC

Great service. My sales person was very friendly and patience and helpful with me and my wife. Wonderful experience. My sales person was very friendly and patience and helpful with me and my wife. Wonderful experience. More

I was interested in a used pickup advertised for sale and after more than a month the price was reduced to what I was willing to pay. I worked with internet manager, Kevin Colangelo on the details since I w after more than a month the price was reduced to what I was willing to pay. I worked with internet manager, Kevin Colangelo on the details since I was 7 hours away. The truck was detailed and ready when I arrived and the transaction went smooth. Kevin was great to work with and has followed up a couple of times since. Highly recommend. More

They are courteous,very helpful and attempt to solve any vehicle issues. I will return for service vehicle issues. I will return for service More

Great service check engine light came back m while I was driving got an appointment within an hour, dropped it off service rep.semt hos contact information via text, next morning received a text at 10:15 my driving got an appointment within an hour, dropped it off service rep.semt hos contact information via text, next morning received a text at 10:15 my vehicle was ready. More

Took my car in because AC suddenly stopped blowing cold. The part had to be ordered so I brought the car back two days later. Repairs were made and my AC is working properly. The warranty covered it. The part had to be ordered so I brought the car back two days later. Repairs were made and my AC is working properly. The warranty covered it. More

Mr. Clark is a great service man. He prompt, and straightforward. He’s always on top of everything! straightforward. He’s always on top of everything! More

I took my truck in for oil change and tire rotation. Great help from Michael. Very helpful Great help from Michael. Very helpful More

The employees are pleasant as is the waiting area. I was not satisfied with the work on my car. Had the inside air filter replaced previously and afterward had a noise in the air conditioner compresso I was not satisfied with the work on my car. Had the inside air filter replaced previously and afterward had a noise in the air conditioner compressor. Said it was trash in the air blower motor area. Too coincidental to have just become a problem. I think was caused when air filter replaced! More

It's a good service department. I know the service managers by name so that makes you feel comfortable with the work that is being done. I know the service managers by name so that makes you feel comfortable with the work that is being done. More

My appointment was set for 1030 am. I arrived 15 minutes early and the line to service was backed out to the street. I went in and informed them I had an appointment. Was told it may ta I arrived 15 minutes early and the line to service was backed out to the street. I went in and informed them I had an appointment. Was told it may take a little while, like up to two hours for it to get done. Well two hours later my vehicle had only made it into the drop off bay. It still hadn’t been pulled into the actual service bay! So a total of 4 hours later I go walking around and see the car pull out of the actual mechanics bay. I go back in and walk around the waiting area for another 15 minutes or so waiting to see if I get told my vehicle is done! Now I’m in a serious time crunch with having to pick my child up from school all the way on the other side of the city. So I go tell them my car looks done. The ring it up and tell me they still haven’t got the notes from the mechanic in yet but will text me the report when they get it. I pay and out the door I go. My disappointment is the fact that for an oil change and tire rotation which is no more than a 30-45 minute job max I waited 4 hours! Why give me a appointment time if you can’t stick with it??? Then I get the report and you want 100 buck for 2 wiper blades up front, 65 for a little wiper blade for rear of vehicle, 50 bucks for a air filter for engine! Are you serious these are far cheaper things someone can pick up quick and easy at a parts store for hardly anything and swap out in minutes, literally! Now this placed messed my truck up so I haven’t brought it back since. This however was my wife’s vehicle and she needed it taken care of asap so was stuck with this place! Point is there are several other place around I can and will be going to in the future! I don’t blame the service advisor for this visit, he was the only person there I saw consistently today. Guess everyone else took day off. For those looking to get work done here be aware it may take a long time and they may damage your ride! More