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Rivertown Buick-GMC

Columbus, GA

4.6
349 Reviews

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 349 reviews

October 05, 2024

As always service was great. Never disappointed. Time frame given was on target. Reasonable price More

by conniestring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael clark
Oct 08, 2024 -

Rivertown Buick-GMC responded

Thank you for your fantastic review! We're thrilled to hear that you consistently receive great service at Rivertown Buick GMC and that we met your time frame and pricing expectations. We truly appreciate your support and look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

October 01, 2024

They always do a great job. The work is on time. They are very personable and polite. More

by 47lindalew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Oct 03, 2024 -

Rivertown Buick-GMC responded

Thank you so much for your kind words! We truly appreciate your positive feedback about the great service at Rivertown Buick GMC. It's our goal to provide timely and courteous service, and we're glad to hear we met your expectations. We look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

September 28, 2024

Whenever I take my car to Rivertown Buick service department with a problem or even a minor concern, they are always eager to help me and to attend to my car’s problem. More

by Barbara Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg McCart
Sep 30, 2024 -

Rivertown Buick-GMC responded

Thank you, Barbara, for your kind words about our service department at Rivertown Buick GMC! We're glad to hear that you find our team eager to assist with your car's needs. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

September 28, 2024

Greg was very nice and informed me of the problem and ordered the part. I will have to return when the part come in. More

by Sandra.kirspel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in service
Sep 30, 2024 -

Rivertown Buick-GMC responded

Thank you, Sandra! We appreciate your kind words about Greg and are glad to hear he was helpful in addressing your concerns. We look forward to seeing you again at Rivertown Buick GMC when the part arrives. If you have any further questions in the meantime, feel free to reach out. Safe travels! Sincerely, The Rivertown Buick GMC Team

September 25, 2024

Service Dept started off a little shaky. They could use some improvement on updating customers the progress of the vehicle. However, at the end of the day, Greg (Service Advisor) took care o More

by jamya315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Sep 29, 2024 -

Rivertown Buick-GMC responded

jamya315, Thank you for sharing your feedback about your recent service experience. We appreciate your business and are committed to providing excellent customer service. We apologize if there were any initial delays or communication issues during your service visit. We understand the importance of keeping our customers informed about the progress of their vehicles. We will review our processes to ensure that we are providing timely updates. We're pleased to hear that Greg was able to address your concerns in a helpful and understanding manner. His positive attitude and commitment to customer service are valued assets to our team. Thank you again for choosing Rivertown Buick GMC. We hope to have the opportunity to serve you again in the future. Sincerely, Robert Geary General Manager rgeary@RivertownAutomall.com

September 24, 2024

Very efficient Michael took care of all my questions I was there for my first oil change . And tire rotation and inspection. Was there about 45 minutes. Had a cup of coffee in the waiting room area! More

by Dhammock456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Sep 25, 2024 -

Rivertown Buick-GMC responded

Thank you for your fantastic review! We're thrilled to hear that Michael provided you with efficient service during your visit for your first oil change, tire rotation, and inspection. It’s great to know you enjoyed your coffee while you waited. We appreciate your feedback and look forward to seeing you again at Rivertown Buick GMC for your future service needs! Sincerely, The Rivertown Buick GMC Team

September 23, 2024

10/10 experience buying from this dealership. My salesman Holden helped set this deal up in a matter of hours from 300 miles away. From the time we started talking he answered every question I ha More

by Dcjohnston1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holden Benoit Jerome brown
Sep 24, 2024 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We're thrilled to hear about your exceptional experience at Rivertown Buick GMC. It’s great to know that Holden was able to assist you seamlessly from a distance and that Jerome ensured everything went smoothly during the paperwork process. We appreciate your kind words about our team's professionalism and knowledge. We look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

Sep 28, 2024 -

Rivertown Buick-GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

September 20, 2024

Vehicle was checked in on time and was finished in a timely manner. Very courtesy More

by mclogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Stitcher
Sep 22, 2024 -

Rivertown Buick-GMC responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2024

The service representative (Michael) was very professional. He stayed in touch w8th me throughout the entire process. I really appreciate his professionalism. More

by allen.johnson607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 22, 2024 -

Rivertown Buick-GMC responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 19, 2024

Michael Clark and the service department makes sure my vehicles stay in excellent condition. Outstanding service! More

by Drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Clark, Digital AirStrike
Sep 20, 2024 -

Rivertown Buick-GMC responded

Thank you, Drew, for your fantastic review! We are thrilled to hear that our service department, led by Michael, is keeping your vehicles in excellent condition. Your satisfaction is our priority at Rivertown Buick GMC, and we appreciate your support. We look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

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