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Rivertown Buick-GMC

Columbus, GA

4.6
285 Reviews

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 285 reviews

May 26, 2024

Friendly staff upon arrival at dealership salesman Holding wasted no time making me feel comfortable More

by Jcwright0977
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
May 27, 2024 -

Rivertown Buick-GMC responded

Congratulations on your new vehicle! We're thrilled that Holding provided you with a comfortable sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 22, 2024

My rating is of the service department. Jaime was our service advisor and was excellent to work with. He kept in contact with us and had the job finished in a timely manner. More

by lnash290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not use internet
May 24, 2024 -

Rivertown Buick-GMC responded

We're delighted to learn about your positive experience and the excellent assistance provided by Jaime! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 17, 2024

I EXPERIENCED EXCELLENT SERVICE DURING MY STAY AT THE DEALERSHIP. GREAT SERVICE TEAM! THANK YOU! More

by MY GMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
May 21, 2024 -

Rivertown Buick-GMC responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 16, 2024

The service department kept me informed on my auto repair process thru out, my service, Michael was extremely nice and informative. The only negative thing was the Time to repair my auto. Thank you! More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
May 20, 2024 -

Rivertown Buick-GMC responded

We're delighted to learn about your positive experience and the great assistance provided by Michael! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 14, 2024

I went online to schedule a test drive on a used Buick encore in Columbus, GA. The call center contacted me and setup an appointment for me to view it that afternoon. I was contacted by a salesman letting More

by Jessica Mitchell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
May 15, 2024 -

Rivertown Buick-GMC responded

Thank you, Jessica, for sharing your experience with us at Rivertown Buick GMC. We are thrilled to hear that you were able to find an exceptional deal on a nearly new car despite the initial mix-up with the location. We appreciate your recommendation and look forward to serving you again in the future. Sincerely, The Rivertown Buick GMC Team

May 10, 2024

Rivertown Service Department is the best My service advisor David Jaime Stitcher really goes that extra mile to make sure you are taken care of hats off to Jamie really appreciated More

by gregwaters2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Sticher, Digital AirStrike
May 13, 2024 -

Rivertown Buick-GMC responded

Thank you for the kind words, Greg! We are thrilled to hear about your positive experience with Jaime in our service department. We truly appreciate your feedback and your recognition of his dedication to exceptional customer service. We look forward to assisting you again in the future at Rivertown Buick GMC! Sincerely, The Rivertown Buick GMC Team

May 09, 2024

Excellent service and very customer service experience with Mike in service dept. Thank you very much. More

by Pokey123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Digital AirStrike
May 10, 2024 -

Rivertown Buick-GMC responded

We are thrilled to hear about your excellent service experience with Mike in our service department. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

May 11, 2024 -

Rivertown Buick-GMC responded

It's fantastic to hear that you had a great experience and that Mike provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 08, 2024

PROFESSIONAL, EXCEPTIONAL CUSTOMER SERVICE, QUICK AND FAST SERVICE. TOOK CARE OF MY ISSUE RIGHT AWAY. NO WAITING. HIGHLY RECOMMENDED. More

by Orrdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL, Digital AirStrike
May 09, 2024 -

Rivertown Buick-GMC responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 06, 2024

Great service every time. Wait time before my truck was taken back was about 10 minutes and I was out of there in less than an hour. Appreciate the professionalism as well. Mi More

by ladyms62
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
May 08, 2024 -

Rivertown Buick-GMC responded

We're delighted to learn about your positive experience and the great assistance provided by Michael! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 04, 2024

Courteous and communicated very well. Job done as planned with no surprises or delays. I didn’t feel like I was a bother to them. More

by timdrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
May 07, 2024 -

Rivertown Buick-GMC responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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