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Rivertown Buick-GMC

Columbus, GA

4.6
287 Reviews

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 287 reviews

June 18, 2024

Just a number at this place drove 3 hrs to look at car. Would not recommend. More

by kennethhelton73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Jun 26, 2024 -

Rivertown Buick-GMC responded

kennethhelton73, We regret that your overall sales experience was not up to the standards we aim for. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything I can do to regain your trust, please do not hesitate to contact me. Thank you for taking the time to share your feedback, and I am sorry for any inconvenience you faced. Robert Geary General Manager rgeary@RivertownAutomall.com

June 17, 2024

Rivertown Buick is amazing to buy a vehicle from. They listen to what you can afford, and can get you into an amazing Buick or GMC car. I love my new Buick Encore. That you Rivertown Buick. More

by jalainec60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Brown
Jun 18, 2024 -

Rivertown Buick-GMC responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

June 14, 2024

Rivertown service is great, and the staff is friendly and helpful. I was in and out in about an hour. More

by Rsappington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Jun 15, 2024 -

Rivertown Buick-GMC responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2024

Rivertown always takes care of our needs from purchasing to great service afterwards on all our trucks! Friendly employees and fast service. The cost is feasible alto not as low as some surrounding dealersh More

by sylvia.ruse1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Mccart at service desk
Jun 14, 2024 -

Rivertown Buick-GMC responded

Hi, we are so happy to read such a great review about Rivertown Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

Great service and quick turn around. Greg was very courteous and professional. Even fixed all the recall issues. 👍🏼 More

by Gac34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, Digital AirStrike
Jun 13, 2024 -

Rivertown Buick-GMC responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

June 11, 2024

From the moment I arrived I was greeted with a smile and a slight joke 🤗 Jeff explained everything to me and kept me informed on how much longer it would be before my car was ready. Also they took care of More

by NOPAYNE37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Digital AirStrike
Jun 11, 2024 -

NOPAYNE37 responded

From the moment I arrived I was greeted with a smile and a slight joke 🤗 Jeff explained everything to me and kept me informed on how much longer it would be before my car was ready. Also they took care of the recall that was on the vehicle. Jeff offered me coffee water and pop corn what a treat 🤗. What excellent customer service. Even the area where I ordered my mat the sippy person was very helpful with my order.

June 11, 2024

Michael Clark does a great job for me every time I get my car serviced. More

by xmsbrownx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Clark
Jun 13, 2024 -

Rivertown Buick-GMC responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2024

Rivertown GMC was straight forward from the beginning and got my vehicle fixed quickly. Stewart and the technician were awesome! More

by mw404151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stewart
Jun 09, 2024 -

Rivertown Buick-GMC responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 04, 2024

I’ve bought three trucks from this dealership no problem with any of them and service is second to none. I would say their prices comparable to anybody’s and the people are nice. More

by Wayne Foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Greg
Jun 06, 2024 -

Rivertown Buick-GMC responded

Thank you, Wayne, for sharing your positive experience with us at Rivertown Buick GMC. We are thrilled to hear that you have purchased three trucks from our dealership and that you have had no issues with any of them. We strive to provide top-notch service, fair prices, and a friendly environment for all our customers. We appreciate your loyalty and recommendation. Looking forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

June 04, 2024

Mr. Clark from the service department was awesome. Best customer service I’ve ever experienced. I will definitely be bringing my truck back for all of my services. More

by Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Clark , Digital AirStrike
Jun 06, 2024 -

Rivertown Buick-GMC responded

We are delighted to hear about your exceptional experience with Clark in our service department. We appreciate your kind words and look forward to welcoming you and your truck back for future services at Rivertown Buick GMC. Sincerely, The Rivertown Buick GMC Team

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