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Rivertown Buick-GMC

Columbus, GA

Overview
Reviews
Vehicles
4.6
347 Reviews
Call Dealership (706) 327-1224

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 347 reviews

October 21, 2024

Great employees that very knowledgeable and friendly. The service team does a great job of explaining how to best maintain your Buick. The Service is fast and reasonably priced. More

by LL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 23, 2024 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our knowledgeable and friendly employees at Rivertown Buick GMC. It's great to know that our service team is effectively communicating maintenance tips for your Buick and providing fast, reasonably priced service. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

Oct 25, 2024 -

Rivertown Buick-GMC responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 18, 2024

Waiting for over 2 hours for an oil change. I don't know what was going on More

by thompsonsean1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital AirStrike
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Oct 25, 2024 -

Rivertown Buick-GMC responded

thompsonsean1972, I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to the extended wait time for your oil change. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Robert Geary General Manager rgeary@RivertownAutomall.com

October 14, 2024

The service department does an outstanding job especially the service representatives, they are very helpful and always very friendly. More

by David. Sconyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department , Digital AirStrike
Report | Print
Oct 16, 2024 -

Rivertown Buick-GMC responded

Thank you, David! We truly appreciate your kind words about our service department and representatives here at Rivertown Buick GMC. It’s fantastic to hear that you found our team helpful and friendly. We look forward to welcoming you back for your next service visit! Sincerely, The Rivertown Buick GMC Team

Oct 17, 2024 -

Rivertown Buick-GMC responded

Hi David, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 14, 2024

I always receive great service when coming to Rivertown Buick-GMC…and glad I purchased my 2023 Envision Essence ST from them… More

by cecildethit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Clark, Digital AirStrike
Report | Print
Oct 16, 2024 -

Rivertown Buick-GMC responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that you consistently receive great service at Rivertown Buick GMC and that you love your 2023 Envision Essence ST. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

Oct 17, 2024 -

Rivertown Buick-GMC responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 11, 2024

Offered way less than I owed on a used truck. Other dealerships doubled their offer so I chose them instead. More

by Spaleny04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Report | Print
Oct 18, 2024 -

Rivertown Buick-GMC responded

Spaleny04, I appreciate your feedback and offer my sincere apologies for any inconvenience you may have encountered during your sales experience. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Robert Geary General Manager rgeary@RivertownAutomall.com

October 10, 2024

Service was delivered as stated by the specialist; Lyft service was a big help. No complaints. More

by Srdxx74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Oct 10, 2024 -

Rivertown Buick-GMC responded

Thank you for sharing your experience with Rivertown Buick GMC! We're glad to hear that our service met your expectations and that the Lyft service was helpful. Your feedback is much appreciated, and we look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

October 09, 2024

Found a used 2020 Toyota Tacoma trade-in. Their salespeople and mangers were straight forward and offered a great deal. Answered all my questions honestly. Painless, gracious, honest and pr More

by frbendallas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrianna (sales), Stacy (manager)
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Oct 10, 2024 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a painless and professional experience with our team at Rivertown Buick GMC while purchasing your 2020 Toyota Tacoma. We pride ourselves on providing honest and straightforward service, and we're glad it showed. We appreciate your kind words and hope to see you again soon! Sincerely, The Rivertown Buick GMC Team

Oct 13, 2024 -

Rivertown Buick-GMC responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2024

Very helpful and accommodating. Felt like it was my home dealership. Definitely would go back again More

by andrewscamarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg , Digital AirStrike
Report | Print
Oct 10, 2024 -

Rivertown Buick-GMC responded

Thank you for your fantastic review! We truly appreciate your kind words about your experience at Rivertown Buick GMC. We're thrilled to hear that you felt at home and found our team helpful and accommodating. We look forward to welcoming you back on your next visit! Sincerely, The Rivertown Buick GMC Team

Oct 13, 2024 -

Rivertown Buick-GMC responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 05, 2024

As always service was great. Never disappointed. Time frame given was on target. Reasonable price More

by conniestring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael clark
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Oct 08, 2024 -

Rivertown Buick-GMC responded

Thank you for your fantastic review! We're thrilled to hear that you consistently receive great service at Rivertown Buick GMC and that we met your time frame and pricing expectations. We truly appreciate your support and look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

October 01, 2024

They always do a great job. The work is on time. They are very personable and polite. More

by 47lindalew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Oct 03, 2024 -

Rivertown Buick-GMC responded

Thank you so much for your kind words! We truly appreciate your positive feedback about the great service at Rivertown Buick GMC. It's our goal to provide timely and courteous service, and we're glad to hear we met your expectations. We look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

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