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Rivertown Buick-GMC

Columbus, GA

Overview
Reviews
Vehicles
4.6
281 Reviews
Call Dealership (706) 327-1224

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 281 reviews

December 19, 2024

The customer service was outstanding. I was informed about each step of the process. The service was conducted in a timely manner. More

by ruabuster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Clarke, Digital AirStrike
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Dec 21, 2024 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We are thrilled to hear that you had an outstanding experience with us at Rivertown Buick GMC. Keeping you informed throughout the process and providing timely service is very important to us. We look forward to seeing you again for your future automotive needs! Sincerely, The Rivertown Buick GMC Team

Dec 21, 2024 -

Rivertown Buick-GMC responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 18, 2024

Rivertown GMC had a great selection of the truck I was looking for. The sales staff was polite and very knowledgeable. More

by mmallmond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalvin Felson, Kaleb Spadaro, Digital AirStrike
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Dec 18, 2024 -

Rivertown Buick-GMC responded

Thank you for your kind words! We're thrilled to hear that you found a great selection of trucks at Rivertown Buick GMC and that our sales staff made a positive impression with their politeness and knowledge. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

December 14, 2024

Courteous, professional, knowledgeable, clean and comfortable environment, friendly, convenient, down home feeling, different experience, outstanding service More

by lorenzo.e.davenport23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Dec 15, 2024 -

Rivertown Buick-GMC responded

Thank you for your kind words! We’re thrilled to hear that you enjoyed a courteous and professional experience at Rivertown Buick GMC. Creating a comfortable and friendly environment for our customers is a top priority for us. We appreciate your feedback and look forward to serving you again! Sincerely, The Rivertown Buick GMC Team

Dec 15, 2024 -

Rivertown Buick-GMC responded

Hello Lorenzo, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 13, 2024

Outstanding customer service! No complaints, smooth process worked with Kaleb who was very professional and pleasant to go through the process with. More

by Marcel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Dec 13, 2024 -

Rivertown Buick-GMC responded

Thank you, Marcel! We're thrilled to hear about your outstanding experience with Rivertown Buick GMC and that Kaleb made the process smooth and enjoyable for you. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

December 13, 2024

This is the best dealership in town. Excellent customer service and I would highly recommend. More

by Lolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Dec 13, 2024 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Rivertown Buick GMC. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

Dec 14, 2024 -

Rivertown Buick-GMC responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

December 13, 2024

The service was good, except my car was there for approximately three weeks. The representatives could use a little more finesse when dealing with customers. More

by postladee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Dec 15, 2024 -

Rivertown Buick-GMC responded

Hi, thank you for taking the time to leave us your honest feedback. Please reach out to us at (706) 324-1234 so we may identify ways to improve your experience.

December 10, 2024

Wonderful service will definitely refer others to this dealership. Thank you Stewart for working with me More

by Parotheadsbvi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Dec 11, 2024 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Rivertown Buick GMC. Stewart appreciates your kind words and is pleased he could assist you. We look forward to serving you again and helping your friends and family in the future! Sincerely, The Rivertown Buick GMC Team

December 10, 2024

Stewart in service is knowledgeable and always ready to help. He’s my go to every service visit. More

by cdelong1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stewart , Digital AirStrike
Report | Print
Dec 11, 2024 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We're thrilled to hear that Stewart has been such a valuable resource for you during your service visits at Rivertown Buick GMC. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

Dec 13, 2024 -

Rivertown Buick-GMC responded

Hello, we're happy you found Stewart to be so supportive during your experience here at Rivertown Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.

December 09, 2024

Very fast service even though they were backed up I was still out within 30 minutes of my appointment time. More

by briggse0434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Dec 10, 2024 -

Rivertown Buick-GMC responded

Thank you for your great review! We're delighted to hear that you experienced fast service at Rivertown Buick GMC, even during a busy time. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again! Sincerely, The Rivertown Buick GMC Team

December 06, 2024

Bought truck with 102k miles on it. Transmission started shuddering and slipping at 110k miles. Gm recommended fluid to be flushed and changed at 100k miles. Dealership dud not do that More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Report | Print
Dec 13, 2024 -

Rivertown Buick-GMC responded

Steven, I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to this issue. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Robert Geary General Manager rgeary@RivertownAutomall.com

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