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Riverside Nissan Rome

Rome, GA

4.7
419 Reviews
Call Dealership (706) 696-1751

1500 Veterans Memorial Hwy NE

Rome, GA

30161

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419 Reviews of Riverside Nissan Rome

May 03, 2024

They always take care of my needs. They always take care of my needs and car. More

by YDAA615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
Report | Print
May 06, 2024 -

Riverside Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - ame{{business_n}}Shottenkirk Nissan Rome!

May 03, 2024

Appointment went well. Service was completed in a reasonable amount of time. Pleasant waiting area. More

by TOPKAPI56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
Report | Print
May 06, 2024 -

Riverside Nissan Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

May 02, 2024

Felipe was amazing! !! He went above and beyond for me! His customer service and knowledgeable was remarkable! I would have never guessed that he had only been on car sal More

by BRITTANYFREEMAN408
Recommend Dealer
Yes
Employees Worked With
Felipe,, Jaime Chachua, Tori Arrington
Report | Print
May 03, 2024 -

Riverside Nissan Rome responded

BRITTANY, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

May 02, 2024

As soon as I pulled in, a salesman, Matthew, offered to help me. He listened to what I was looking for and showed me cars that met my requirements. He did not try to push anything on me. More

by DOTLC1028
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew was the salesman. I honestly can’t remember the name of the lady who did all the paperwork, but she was great. She has blond hair. She is young, thin, and very personable.
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May 03, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

May 02, 2024

Always kind very professional keeps me informed of what is happening with my car service More

by WELLSFASHIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall, Ronnie Blake
Report | Print
May 03, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 01, 2024

Very professional staff. The wait was short and sweet. This will be my go to dealership for future services. More

by JTIGGER778
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
Report | Print
May 02, 2024 -

Riverside Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

April 30, 2024

Great experience Marty was helpful and very informative and the people at the dealership were welcoming More

by DAVYDSCUTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad McDevitt, Ephran Price, Marty Sweatman, Seth Davis, John Rutledge
Report | Print
May 01, 2024 -

Riverside Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

April 28, 2024

This dealership is amazing, the service advisor’s always go above and beyond in the service department. I will probably buy another Nissan because of your service advisor’s, just because I don’t want to dea More

by RVANWINKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Matt Duvall
Report | Print
Apr 29, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 27, 2024

Dealer is great just slower than other places when getting oil changed which is inconvenient for a working person More

by CDONADIOHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
Report | Print
Apr 29, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome

April 27, 2024

The oil change I got was a great bargain thanks to a coupon I got. The man writing me up was very nice and helpful. The work was done in a timely manner. I give it a 5 star. Thank you More

by EGMCSD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Matt Duvall, Brad McDevitt, Ephran Price, Marty Sweatman, Ronnie Blake, Kristopher Nowakowski, Seth Davis, John Rutledge, Nancy Miranda
Report | Print
Apr 29, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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