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Riverside Nissan Rome

Rome, GA

4.7
419 Reviews
Call Dealership (706) 696-1751

1500 Veterans Memorial Hwy NE

Rome, GA

30161

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419 Reviews of Riverside Nissan Rome

May 25, 2024

Alway great this time they lack on refilling my wiper fluid. Other than that they are awesome More

by TAMEKARWARE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake, Kristopher Nowakowski
Report | Print
May 28, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome

May 25, 2024

Provides great courtesy service and short wait time. . All the staff is very polite and helpful. More

by SGD1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Matt Duvall, Ronnie Blake, Kristopher Nowakowski, Nancy Miranda
Report | Print
May 28, 2024 -

Riverside Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

May 24, 2024

The people are very respectable to all the customers that I seen the day my car was serviced. The waiting room is very clean and quiet. I will return for my next service More

by HANEYIRIS
Recommend Dealer
Yes
Employees Worked With
David Kay , Jaime Chachua
Report | Print
May 28, 2024 -

Riverside Nissan Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 23, 2024

I was very pleased with the service and the employees in the service dept, I didn’t have any dealings with another dept More

by BLL4471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Report | Print
May 23, 2024

Very hapy with the expertise and professionalism at Shottenkirk Nissan in Rome, GA. I will be back again and again !! More

by NIKOLAOU.CHRISTOS1ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
Report | Print
May 23, 2024

I like how they are friendly and listen to my needs. I will recommend them to everyone. Who wants a new or used vehicle. More

by DIANEWHATLEY96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Davis
Report | Print
May 22, 2024

Jaime and team were very customer accommodating and quality customer service oriented. Jaime listened attentively. More

by PYHARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Jamie Carter, Matt Duvall, Nancy Miranda
Report | Print
May 23, 2024 -

Riverside Nissan Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

May 15, 2024

Fixed the hole in my flat tire for no charge. It was very quick and easy. More

by SARAH_HARDAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Report | Print
May 16, 2024 -

Riverside Nissan Rome responded

SARAH, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 12, 2024

Horrible service! My daughter paid $176 for them to tell her they didn’t know what was wrong with her car! What!? More

by DLITTLEFIELDGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Report | Print
May 13, 2024 -

Riverside Nissan Rome responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 706-928-0644 and ask for one of our managers.

May 03, 2024

The service was good but high dollar. Would have like to have had a discount because I used the Nissan company in Rome since 1979 I bring all my maximums in for all services needed More

by SYLANHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
Report | Print
May 06, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome

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