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Riverside Ford Lincoln
Macon, GA
255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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255 Reviews of Riverside Ford Lincoln
April 28, 2021
I recently purchased a new Lincoln Aviator. The professional, courteous, and patience exhibited by Darrell Howard was so rewarding. The demonstration of character and integrity by Darrell speaks vo professional, courteous, and patience exhibited by Darrell Howard was so rewarding. The demonstration of character and integrity by Darrell speaks volumes. Riverside Lincoln represented by Mr Howard both rate 5 stars. More
by Terry Amacker
Employees Worked With
Lindsay Hopkins
March 30, 2021
Great prices and great selection of inventory and I was treated with the upmost respect, I drove a 500$ beater truck on the lot and they showed me respect as if I had drove up in a 100,000$ Truck. Helped m treated with the upmost respect, I drove a 500$ beater truck on the lot and they showed me respect as if I had drove up in a 100,000$ Truck. Helped me get every incentive and deal I could and negotiated a price that I was comfortable with on a new truck. And gave me a great price on my junk truck. For sales. Colby McCommon is who you need to see More
by Jason B.
Employees Worked With
Colby McCommon
March 25, 2021
***I AM WRITING THIS REVIEW TO PREVENT FUTURE RIP-OFFS FROM OCCURING AT THIS DEALERSHIP!!! *** (Red flag #1): I was told I needed to have a tune up in order to do the diagnostic. (Red flag #2): I was c FROM OCCURING AT THIS DEALERSHIP!!! *** (Red flag #1): I was told I needed to have a tune up in order to do the diagnostic. (Red flag #2): I was charged over $700, for a partial tune-up; I have a V8, they replaced 8 plugs but only 1 coil, (why not replace all 8 coils!??)How can the dealership not know this...!!?? and lets not forget, this tune up was "needed" BEFORE THE DIAGNOSTIC (Red flag #3): Failure to produce documents from vehicle inspection. My vehicle still has the same issues it came in for, and I have been advised to go to another mechanic. This place is a rip-off and justifies its corrupt day to day operations by saying its a Lincoln so it costs more. More
by SpeakTruth
Employees Worked With
Erin Todd & David Reeder
March 23, 2021
Very friendly dealership. Helpful staff and awesome customer service. If we had an issue with our vehicle they make it right. Definitely would recommend them to friends andfamily. customer service. If we had an issue with our vehicle they make it right. Definitely would recommend them to friends andfamily. More
by sheriw311
Employees Worked With
John
March 18, 2021
I dropped the truck off, I did not stay because of Covid. When I picked it up I noticed there was grease stains on the driver door handle on the inside of the car. The odometer reading on the tag telling me When I picked it up I noticed there was grease stains on the driver door handle on the inside of the car. The odometer reading on the tag telling me when to bring it back for the next oil change was wrong, short by 10,000 miles. I brought it in with 93,000 miles, the tag says bring it back at 88,000 miles. More
by jbsummey
Employees Worked With
unknown
January 05, 2021
I've lived in Macon nearly 50 years. I've owned 21 cars/trucks and have never been able to make a deal with Riverside Ford. I'm in the market for a truck now. Against my better judgement, I decided to cars/trucks and have never been able to make a deal with Riverside Ford. I'm in the market for a truck now. Against my better judgement, I decided to give them another try. In typical fashion, they tried to screw me yet again! I was told twice (one of those times immediately after the salesman verified with the sales manager) that the truck I was interested in could be sold to me for between $55k and $56k. This was a slightly better than expected price and I began to think maybe Riverside had turned over a new leaf. I thought about it for two days and decided to go buy the truck. I showed up at the stealership and made my offer of $55k. The salesman acted like he genuinely expected the deal to be accepted. Well, shortly after he took my offer to the sales manager, he returned only to tell me that the manager had made a "mistake" (twice) two days prior when he quoted my price. And instead the price was $68k. YES, $13k more!..a 23% increase over what the manager had said less than 48 hours earlier. It's just classic bait-and-switch! Do yourself a huge favor and just avoid these crooks. More
by fmrmxer
Employees Worked With
Several
December 07, 2020
Great dealership. We drove up from Florida to purchase our new Lincoln because of the customer service and price. Larry was prompt in getting back to us with answers to our questions. Gave us a great trad our new Lincoln because of the customer service and price. Larry was prompt in getting back to us with answers to our questions. Gave us a great trade-in value as well. More
by Villager
Employees Worked With
Larry Dumas, Tasha Wheeler
December 04, 2020
I have been bringing my vehicles here for the last 9 years and receive consistent great service on my visits. Everyone is extremely friendly and very accommodating. years and receive consistent great service on my visits. Everyone is extremely friendly and very accommodating. More
by van.kale
Employees Worked With
Devin Daye
October 24, 2020
Devin Daye in service department is always a great help. He's very knowledgeable of Ford vehicles. He is always kind and courteous and very helpful He's very knowledgeable of Ford vehicles. He is always kind and courteous and very helpful More
by Jereyno
Employees Worked With
Devin Daye
