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Riverside Ford Lincoln
Macon, GA
255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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255 Reviews of Riverside Ford Lincoln
January 13, 2022
They always take great care of me. Larry Dumas is my sales rep & he goes above and beyond to ensure that I'm treated as a valued customer. The svc. dept. has kept my vehicles in top condition for years. sales rep & he goes above and beyond to ensure that I'm treated as a valued customer. The svc. dept. has kept my vehicles in top condition for years. I moved about an hour away from Riverside a few years ago, and after trying the Ford dealers closer to me I now drive to Riverside for my sales & svc. needs. More
by Al Paramore
Employees Worked With
Larry Dumas
December 14, 2021
I always use this dealership for any service or repairs to my vehicles. They are always courteous, polite and quick. the prices are good and their work is excellent to my vehicles. They are always courteous, polite and quick. the prices are good and their work is excellent More
by ttedders
Employees Worked With
Lindsay Hopkins
December 11, 2021
So long story short I work for a shop and needed some parts. Jeff smith wouldn’t answer and no one else had the part I needed and on top of that everyone I spoke to was rude. I called riverside Ford and parts. Jeff smith wouldn’t answer and no one else had the part I needed and on top of that everyone I spoke to was rude. I called riverside Ford and spoke to Thomas in parts. This man was very helpful and friendly. He also had my part and went to grab it to make sure! I sent one of my co-workers to get it and he had it waiting on us! From now on I will be calling Thomas at riverside first for all my Ford parts! excellent job Thomas! More
by mazertyler5
Employees Worked With
Thomas
September 20, 2021
From the time that we pulled up, we had excellent service by Richard. He made the whole process painless and were made comfortable immediately! Will be going back for next car purchase! by Richard. He made the whole process painless and were made comfortable immediately! Will be going back for next car purchase! More
by Tylerjamescruise
Employees Worked With
Richard
August 02, 2021
Riverside Ford, was very clean, and ALL of the Riverside Ford, was very clean, and ALL of the associates working there were extremely nice and helpful. I would definitely refer others to this bu Riverside Ford, was very clean, and ALL of the associates working there were extremely nice and helpful. I would definitely refer others to this business. More
by Glenda Rowland
Employees Worked With
All service employees., Lindsay Hopkins
July 18, 2021
Just an update to my June 15, 21 review. I've had the pleasure of dealing with Nicole who I'm assuming took Devin's place; however, experience was great in tracking the replacement part of the strip that pleasure of dealing with Nicole who I'm assuming took Devin's place; however, experience was great in tracking the replacement part of the strip that came off along with recall. Vehicle was repaired on July 14 with a loaner vehicle provided. Nicole was amazing to work with, most humble and sweet person you will ever meet. She addressed all my concerns so very pleased and as long as Nicole is there she will be my go to Service Rep. Thank you Nicole. Yes it did take that long to address the issues with my vehicle but that's from previous individuals in place. For great experience, please see Nicole. More
by Tracey38
Employees Worked With
Nicole
June 11, 2021
Terrible Quick Lane experience. I have been a customer for a long time but recently the quality and promptness of customer service at Quick Lane has deteriorated to very poor. for a long time but recently the quality and promptness of customer service at Quick Lane has deteriorated to very poor. More
by rxfletch
Employees Worked With
Mike Ballard, Lindsay Hopkins
