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Riverside Ford Lincoln

Macon, GA

4.5
255 Reviews

2089 Riverside Drive

Macon, GA

31204

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255 Reviews of Riverside Ford Lincoln

October 02, 2020

I was at Riverside Ford yesterday because of an airbag recall. Not one of the employees wore a mask! Very inconsiderate and dangerous. I was expecting more from a Ford dealership. More

by enc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know
August 17, 2020

Had the pleasure of purchasing my Explorer from Lloydell. The transaction was fast and smooth and he knew the vehicle. Would recommend Riverside Ford for their next purchase! More

by Sjmarks23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lloydell
July 14, 2020

Can't get car serviced due to no loaner cars for over 3 week I have a contract with Lincoln for the dealership to pick-up and deliver my car and leave me a loaner car during each service. I've been waiting for More

by P Martin
Customer Service
Recommend Dealer
No
Employees Worked With
Don't know
June 16, 2020

My experience was bad form start to finish. communication was bad, I bought my care on Memorial weekend and did not receive it until 2 and a half weeks later. very poor service up front, good in the service More

by qbell52
Recommend Dealer
No
Employees Worked With
Ricky,
April 17, 2020

Dylan was so helpful, kind and courteous. Time is limited for me so my service was done in a timely manner. I have been using another dealer but am satisfied with Riverside. More

by Sandra G.
Recommend Dealer
Yes
Employees Worked With
Dylan Hancock
March 28, 2020

Replaced brakes on my Dodge Charger I appreciate the excellent service that Devin Daye and the team in the service department gave me when I was in need of a brake job. Devin took the ti More

by njperkins72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Daye
March 25, 2020

Traveling from Florida to Michigan Bent a rim and dealer checked out a replacement, but it would take 2 days. Suggested alternative for wheel repair that worked out fantastic. Repair wa More

by 1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quick Lane service rep
March 24, 2020

Saw the light I made the mistake of taking my Fusion to a locally owned garage for a headlight replacement. That garage botched the repair and I took it to Riversid More

by Gman478
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Daye
March 23, 2020

Good experience Good people, good work. Not quite as fast as I would like, but I would not let anyone else work on my truck. Good price. More

by fm113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department.
March 22, 2020

Dylan does a great job of getting me in and out as quickly as possible and keeping me informed as to how the service is going More

by Ted.randall
Recommend Dealer
Yes
Employees Worked With
Dylan Hancock
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