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Rivard Royall GMC
Memphis, TN
29 Reviews
Located just under 15 minutes northeast of Memphis International Airport, Rivard-Royall GMC proudly serves the Memphis, Collierville, and Southaven areas. Our dealership offers an extensive selection of new GMC vehicles and a wide variety of pre owned vehicles. As the #2 GMC store in the country, Rivard is always striving for excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 12:00 PM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 29 reviews
October 30, 2025
The car was not thoroughly checked and cleaned when handed over to us. There were a lot of stains, dirt and dust inside and some broken parts. handed over to us. There were a lot of stains, dirt and dust inside and some broken parts. More
by AUNTAL48
Verified Customer
October 30, 2025
Best deal in town with a friendly staff Smooth process throughout the entire purchase process. They also gave me a fair valuation of my trade. Jamie was very helpful and a pleasure to work with throughout the entire purchase process. They also gave me a fair valuation of my trade. Jamie was very helpful and a pleasure to work with More
by Dalexander6061
October 25, 2025
He was very patient and through He made the process of buying and selling my vehicle easy and comfortable buying and selling my vehicle easy and comfortable More
by RAYJRHEN
October 24, 2025
Hello, I have only dealt with the service department. Laura the service advisor, has been the best with assisting me with my vehicle. She deserves a raise. She has been patient, sympathetic and above al Laura the service advisor, has been the best with assisting me with my vehicle. She deserves a raise. She has been patient, sympathetic and above all, she has been so helpful with helping me navigate my concerns. Just based off the service department, I would recommend GMC 100 percent. You don’t find good people anymore these days and she has been a life saver. More
by KARICOOK22
Employees Worked With
Laura Service Department
October 23, 2025
Jarvis was so incredibly helpful. Normally, buying a car is frustrating and lengthy experience. It was not with him. We had a greatest time and walked out with exactly what we were l Normally, buying a car is frustrating and lengthy experience. It was not with him. We had a greatest time and walked out with exactly what we were looking for. Highly recommend. More
by khampton
October 18, 2025
Too many early hurdles beyond Derrick's control. The process could have been smoother. I almost walked away from the deal but Derrick got ownership envolved. The process could have been smoother. I almost walked away from the deal but Derrick got ownership envolved. More
by mcyoung07
October 14, 2025
Sales Rep was good. The hidden extra fees I was hit with in finance was not cool at all. The hidden extra fees I was hit with in finance was not cool at all. More
by mr.robinson84
Employees Worked With
