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Tim Locke
Tim Locke at Rivard Royall GMC

Tim Locke

Sales Manager

Rivard Royall GMC

2621 South Mendenhall Road
Memphis, TN 38115

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4.7
21 Reviews
4.7

21 Reviews

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21 Reviews of Tim Locke

September 11, 2026

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Employee Rating

Rivard Royal GMC smooth and fast process if I can give 10 stars, it would be 10 across the board More

by Tyiesha
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Royall, Jarvis Harden, Tasha Albright, Jamie Diltz, Charles Oliver, Derrick Oates, Austin Ward, Anthony Vaughn, Wells C

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Sep 12, 2026

Rivard Royall GMC responded

Thank you for your generous review, Tyiesha! We’re glad to hear that you found your experience at Rivard Royall GMC to be smooth and efficient. Your satisfaction is our priority, and your support means a lot to us. We look forward to seeing you again soon! Sincerely The Team at Rivard-Royall GMC

September 09, 2026

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The dealership was professional and willing to work with us to make the lease work for us. More

by JSL12343
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Vaughn, Wells C

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Sep 09, 2026

Rivard Royall GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you found Rivard-Royall GMC professional and accommodating during your leasing experience. Our team strives to ensure our customers receive the best service possible. We look forward to assisting you again in the future! The Team at Rivard-Royall GMC

August 27, 2026

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I fully recommend Rivard Royall team. . No car sale is perfect but when it was less than perfect the team made the prefect response. . More

by d r
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Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tasha Albright, Derrick Oates

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Aug 27, 2026

Rivard Royall GMC responded

Thank you for your wonderful review! We truly appreciate your recommendation and are glad to hear that our team at Rivard-Royall GMC handled your experience with care. We strive to provide the best service possible, and it’s great to know we met your expectations. We look forward to assisting you again in the future! The Team at Rivard-Royall GMC

August 18, 2026

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Time spent there could have been less. Overall good experience. Derrick was very pleasant to deal with More

by JREYNOLDS663@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Oates, Anthony Vaughn

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Aug 19, 2026

Rivard Royall GMC responded

Thank you for your feedback! It's fantastic to hear you had a good experience at Rivard Royall GMC and found Derrick pleasant to work with. We appreciate your comments about the time spent and will use them to improve our processes. Our team hopes to see you again soon! Sincerely The Team at Rivard-Royall GMC

August 08, 2026

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This dealership work with me to get somewhat the best deal possible for my budget. More

by MAMASHIELDS57
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Oliver, Anthony Vaughn

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Aug 08, 2026

Rivard Royall GMC responded

Thank you for your kind review! We’re delighted to hear that Rivard-Royall GMC was able to work with you to find a deal that fits your budget. We appreciate your support and look forward to assisting you again in the future! The Team at Rivard-Royall GMC

July 03, 2026

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Customer service was top tier! The salesperson was thorough, professional and communicative. The financing process was seamless & stress-free. I recommend this dealership to anyone More

by Patrice Williams-Wooten
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tasha Albright, Derrick Oates , Channing

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Jul 04, 2026

Rivard Royall GMC responded

Thank you, Patrice! We truly appreciate your kind words about your experience with us at Rivard Royall GMC. It’s fantastic to hear that our staff provided you with top-tier service and a seamless financing process. Your recommendation means a lot to us! Our team looks forward to seeing you again for your next vehicle purchase. Sincerely The Team at Rivard-Royall GMC

May 30, 2026

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The dealership is customer centric. However, Austin Ward far exceeded my expectations and was a real advocate for me as the buyer ensuring a world class customer experience. I appreciat More

by normanschramm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Ward

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May 30, 2026

Rivard Royall GMC responded

Thank you for your wonderful review, Norman! We are thrilled to hear that Austin provided you with such a positive experience at Rivard-Royall GMC. It's great to know that his customer-centric approach and relaxed attitude made a difference in your GMC Yukon search. We look forward to welcoming you back again soon! The Team at Rivard-Royall GMC

May 26, 2026

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GREAT JOB. THE WHOLE EXPERIENCE WAS WELL DONE. IF YOU NEED A NEW OR USED VEHICLE, OR SERVICE NEEDS. More

by A.KELLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jarvis Harden, Anthony Vaughn , LAURA AND ADAM ARE GREAT IN SERVICE

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May 27, 2026

Rivard Royall GMC responded

Thank you for your wonderful feedback! We truly appreciate your kind words about your experience at Rivard-Royall GMC. We're glad to hear that everything went well for you. If you need a new or used vehicle or have any service needs in the future, we look forward to assisting you again. Thank you for choosing us! The Team at Rivard-Royall GMC

May 09, 2026

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Tasha was extremely knowledgeable about the entire process was more than helpful in getting my deal done! 10/10 experience!!! More

by Will
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Royall, Jarvis Harden, Tasha Albright, Jamie Diltz, Charles Oliver, Derrick Oates, Austin Ward, Anthony Vaughn , Edward King, Jeff Sappington

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May 10, 2026

Rivard Royall GMC responded

Thank you for your review, Will! We’re happy to hear that Tasha provided you with such knowledgeable and helpful service during your experience at Rivard-Royall GMC. Your satisfaction means a lot to us. We appreciate you taking the time to share your thoughts and look forward to seeing you again soon! Sincerely The Team at Rivard-Royall GMC

April 01, 2026

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Employee Rating

Pros: Minimal pressure to buy, honest advertised pricing, and personable staff. Cons: the paperwork took a bit longer than I hoped. The detailing/car prep before pickup could have been a little tighter. More

by m.reuter1976
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Oliver

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Apr 02, 2026

Rivard Royall GMC responded

Thank you for your thoughtful review! It's fantastic to hear that you appreciated our honest pricing and personable staff at Rivard-Royall GMC. We also appreciate your feedback regarding the paperwork and car prep; we will certainly take that into consideration as we strive to improve. Our team looks forward to assisting you again in the future and hope your next experience is even better! Sincerely The Team at Rivard-Royall GMC

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