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Austin Ward
Austin Ward at Rivard Royall GMC

Austin Ward

Sales Person

Rivard Royall GMC

2621 South Mendenhall Road
Memphis, TN 38115

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4.9
11 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

1 yr, 5 mos

4.9

11 Reviews

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11 Reviews of Austin Ward

September 11, 2026

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Employee Rating

Rivard Royal GMC smooth and fast process if I can give 10 stars, it would be 10 across the board More

by Tyiesha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Royall, Jarvis Harden, Tasha Albright, Jamie Diltz, Charles Oliver, Derrick Oates, Anthony Vaughn, Tim Locke, Wells C

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Sep 12, 2026

Rivard Royall GMC responded

Thank you for your generous review, Tyiesha! We’re glad to hear that you found your experience at Rivard Royall GMC to be smooth and efficient. Your satisfaction is our priority, and your support means a lot to us. We look forward to seeing you again soon! Sincerely The Team at Rivard-Royall GMC

July 29, 2026

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Employee Rating

Super nice folks, no pressure, delivered on all fronts! And they had the best price on the vehicle I purchased. An overall great experience! More

by rsullivan6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Oates

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Jul 29, 2026

Rivard Royall GMC responded

Thank you for your review! We appreciate your kind words and are happy to hear you had a great experience with us at Rivard-Royall GMC. It's fantastic to know that you found our team to be helpful and that you got the best price on your vehicle. We look forward to seeing you again soon! The Team at Rivard-Royall GMC

May 30, 2026

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Employee Rating

This experience buying a vehicle here is top notch. They have great knowledge and great service. The salsa rep Austin was excellentZ More

by MDBRUNSON90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Royall, Jarvis Harden, Tasha Albright, Jamie Diltz, Charles Oliver, Derrick Oates , Edward King

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May 31, 2026

Rivard Royall GMC responded

Thank you for your outstanding review! We're pleased to hear that your experience at Rivard-Royall GMC was top notch and that Austin was able to provide you with excellent service. Our team appreciates your kind words about our team's knowledge and service. We look forward to seeing you again in the future! The Team at Rivard-Royall GMC

May 30, 2026

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Employee Rating

The dealership is customer centric. However, Austin Ward far exceeded my expectations and was a real advocate for me as the buyer ensuring a world class customer experience. I appreciat More

by normanschramm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Locke

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May 30, 2026

Rivard Royall GMC responded

Thank you for your wonderful review, Norman! We are thrilled to hear that Austin provided you with such a positive experience at Rivard-Royall GMC. It's great to know that his customer-centric approach and relaxed attitude made a difference in your GMC Yukon search. We look forward to welcoming you back again soon! The Team at Rivard-Royall GMC

May 09, 2026

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Employee Rating

Tasha was extremely knowledgeable about the entire process was more than helpful in getting my deal done! 10/10 experience!!! More

by Will
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Royall, Jarvis Harden, Tasha Albright, Jamie Diltz, Charles Oliver, Derrick Oates, Anthony Vaughn, Tim Locke , Edward King, Jeff Sappington

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May 10, 2026

Rivard Royall GMC responded

Thank you for your review, Will! We’re happy to hear that Tasha provided you with such knowledgeable and helpful service during your experience at Rivard-Royall GMC. Your satisfaction means a lot to us. We appreciate you taking the time to share your thoughts and look forward to seeing you again soon! Sincerely The Team at Rivard-Royall GMC

March 03, 2026

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Employee Rating

Austin and his team were thorough and very professional. I highly recommend them for any automotive purchases. More

by jimmerjdo
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Locke

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Mar 04, 2026

Rivard Royall GMC responded

Thank you for your kind words, Jim! We're thrilled to hear that you had a great experience with Austin and our team at Rivard-Royall GMC. Your recommendation means a lot to us. We look forward to assisting you with any future automotive needs! Sincerely The Team at Rivard-Royall GMC

January 02, 2026

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Employee Rating

Austin did an outstanding job as a salesman. He worked with me and fixed every problem that I encountered. This is the best experience I’ve ever had when it came to purchasing a new car. More

by Jorowar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jan 02, 2026

Rivard Royall GMC responded

Thank you for your review, Jorowar! We're thrilled to hear about your outstanding experience with Austin at Rivard-Royall GMC. It's great to know he was able to assist you effectively throughout your car purchase. We appreciate your feedback and hope to see you again soon! Sincerely The Team at Rivard-Royall GMC

December 12, 2025

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Employee Rating

I was very happy with the service I received. Austin did a great job handling all the questions and helping us get the deal done More

by Josh Geurin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Dec 12, 2025

Rivard Royall GMC responded

Thank you, Josh! We appreciate your kind words and are thrilled to hear about your positive experience with Austin at Rivard-Royall GMC. We strive to provide excellent service, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely The Team at Rivard-Royall GMC

November 29, 2025

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Employee Rating

Great experience! Ask for Austin Ward. The owner is a standup guy too. They lived up to their promises and made it easy. While Austin wasn’t pushy, as some sales p More

by crayms1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Vaughn, Tim Locke , Lauren in the service department. She did great.

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Nov 30, 2025

Rivard Royall GMC responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience at Rivard-Royall GMC and that Austin was able to assist you in such a helpful and honest manner. We pride ourselves on our commitment to our customers, and it’s fantastic to know we met your expectations. We look forward to seeing you again in the future and appreciate you sharing your experience! Sincerely The Team at Rivard-Royall GMC

November 04, 2025

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Employee Rating

Easy to deal with. Took care of everything that youv woukd expect. Friendly people to deal with. More

by briancrossno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Vaughn

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