Back

Rimrock Subaru

Billings, MT

4.4
218 Reviews

324 South 24th Street West

Billings, MT

59102

Directions

By Type

218 Reviews of Rimrock Subaru

October 16, 2025

Appreciate the service we received on our Crosstrek. Subaru is new to us in vehicles and we are liking it More

by Ljhorne62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Skelton, Chris Kerr, Carl Stokes
October 14, 2025

Very pleased with our new Outback Wilderness. Good gas mileage,very comfortable. My husbands wheel chair fit easy in the rear. More

by jmoss0249
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Bandy, Shawn Skelton, Mike Ryan
October 07, 2025

All in all it was a good experience! I traded in my Chevy 2500 Diesel and bought a new Ascent We really like the car and Rebecca was a pleasure to work with with Thanks Ross W More

by Ross W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Bandy, Chris Kerr, Paul Schuster
September 24, 2025

I only wanted Rebecca,Bany,and the keep trying to push another on me.,then another More

by ginafolda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Bandy
August 08, 2025

Scheduled oil change. Quick, courteous, washed car upon completion. Great dealership. Will be returning again. More

by farrdg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Skelton
Aug 12, 2025 -

Rimrock Subaru responded

Thank you for the fantastic review! We're glad to hear your oil change was quick and courteous, and that you appreciated the complimentary car wash. It means a lot to know you had a great experience and plan to return. We look forward to seeing you again at Rimrock Subaru!

June 18, 2025

Rebecca is a great, friendly salesperson to work with. She is very knowledgeable and thorough. More

by tinnyls69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Taylor, Rebecca Bandy, Shawn Skelton, Kendall Watterud
Aug 12, 2025 -

Rimrock Subaru responded

Thank you for the wonderful review! We're thrilled to hear that Rebecca provided you with friendly, knowledgeable, and thorough service. We’ll be sure to pass along your kind words to her. Thanks for choosing Rimrock Subaru — we look forward to assisting you again!

May 19, 2025

Rimrock Subaru is a great dealership. They gave me a great deal and took good care of me. I'm loving my Subaru. More

by Jbrailer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Stokes, Chris Kerr
Aug 12, 2025 -

Rimrock Subaru responded

Thank you so much for the great review! We’re delighted to hear you’re loving your Subaru and that our team took good care of you. It means a lot to us that you had a positive experience and found a great deal. Welcome to the Rimrock Subaru family — we’re here for you anytime!

May 11, 2025

Knowledgeable, friendly, & worked with us to be able to afford the car.. we loved the friendly atmosphere. More

by Gatomama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl stokes
Aug 12, 2025 -

Rimrock Subaru responded

Thank you for the wonderful review! We’re so happy to hear that our team was knowledgeable, friendly, and able to help you find a car that fits your budget. Creating a welcoming atmosphere is very important to us, and we’re thrilled you felt that during your visit. Enjoy your new Subaru, and we look forward to seeing you again at Rimrock Subaru!

April 07, 2025

Friendly and always available to answer my questions . You have consistently done great work on my wife’s Subarus and my dealings with you folks has been the same . Thank you. ! More

by hmandco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle , Shawn Skelton
Apr 08, 2025 -

Rimrock Subaru responded

Thank you so much for your kind 5-star review! We're so glad to hear you've had great experiences with us and that we’ve consistently provided excellent service for both you and your wife’s Subarus. We truly appreciate your trust and loyalty. If you ever have more questions or need assistance, we're always here for you. Thanks again for choosing Rimrock Subaru!

February 11, 2025

Honestly, it's not what it used to be. Jesse is great! He is the friendly, reassuring face and I appreciate working with him. However, we come from 100 miles away and used to ALWAYS be off More

by lennonbuddies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
In General
Aug 12, 2025 -

Rimrock Subaru responded

Thank you for taking the time to share your honest feedback. We’re glad to hear that Jesse continues to provide the friendly, reassuring service you appreciate. We sincerely apologize that your recent experience didn’t meet the high standards you’ve come to expect from Rimrock Subaru. We understand how important a loaner vehicle is for customers traveling long distances, and we regret any inconvenience caused by the change in our loaner vehicle policy. Your feedback about the loose aftermarket part and the loaner vehicle’s condition is especially concerning, and we will be addressing these issues internally to ensure they don’t happen again. Regarding the complimentary car wash, we truly appreciate how those small touches can make a big difference, and we’re sorry for any disappointment this time around. We’re actively reviewing our service practices to bring back those valued extras whenever possible. Your loyalty means a lot to us, and we want to make things right. Please feel free to reach out directly to our service manager at your convenience so we can discuss how to better support you in the future. Thank you again for your feedback — it helps us improve.

1
...