
Rimrock Subaru
Billings, MT
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218 Reviews of Rimrock Subaru
Very pleased with our new Outback Wilderness. Good gas mileage,very comfortable. My husbands wheel chair fit easy in the rear. Good gas mileage,very comfortable. My husbands wheel chair fit easy in the rear. More
All in all it was a good experience! I traded in my Chevy 2500 Diesel and bought a new Ascent We really like the car and Rebecca was a pleasure to work with with Thanks Ross W I traded in my Chevy 2500 Diesel and bought a new Ascent We really like the car and Rebecca was a pleasure to work with with Thanks Ross W More
Friendly and always available to answer my questions . You have consistently done great work on my wife’s Subarus and my dealings with you folks has been the same . Thank you. ! You have consistently done great work on my wife’s Subarus and my dealings with you folks has been the same . Thank you. ! More
Honestly, it's not what it used to be. Jesse is great! He is the friendly, reassuring face and I appreciate working with him. However, we come from 100 miles away and used to ALWAYS be off Jesse is great! He is the friendly, reassuring face and I appreciate working with him. However, we come from 100 miles away and used to ALWAYS be offered a loaner vehicle (time is precious in completing errands and returning the 100 miles home again). We only got a loaner vehicle this time because we spent nearly $2,000 on regular service work. We specifically needed just one additional piece looked at that was an after-market product installed by Rimrock that was loose. By the time we got home, the loose item had fallen off. I'm wondering what happened to the complimentary car wash with service? It's not a big thing, BUT it's a big thing to me. I have a subscription with a car wash, so I easily run through whenever needed, but it's just an extra touch I think Rimrock should bring back. Stepping back into a washed car with clean floor boards feels pretty good after you've just paid the service bill. Speaking of car wash, like I said, we were granted a loaner because of the extent of work and time our service would require that day, but the loaner was dirtier inside and out, than my own personal car ever is, and I live a regular messy life on a gravel driveway. Rimrock, we are pretty dedicated customers, you could just bring back some simple customer service that you used to offer. More