Back

Rick Weaver Buick GMC Truck

Erie, PA

4.6
64 Reviews

714 W 12th St

Erie, PA

16501

Directions

Filter Reviews by Keyword

By Type

Showing 64 reviews

September 06, 2024

Don’t waste your time on service. Usually pretty good, but can be slow at times. Waiting for a necessary fluid to come in for our vehicle they could’ve had four tires installed they More

by Melorn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Sep 13, 2024 -

Rick Weaver Buick GMC Truck responded

Hi there, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you encountered during your recent service visit. We understand how valuable your time is, and we regret that your vehicle wasn’t serviced as efficiently as expected. It’s clear that better communication and coordination could have prevented this issue, and we’re truly sorry for the inconvenience of having to return for a second visit. While we can’t change what happened, we’d like to make it right, and we will be in contact soon. Thank you again for bringing this to our attention. We value your business and appreciate the opportunity to improve our service.

August 29, 2024

Got me in and out in a short amount of time with what I wanted and helped get me the best deal possible. Johnny Bizzaro was a pleasure to work with. He was easy to work with and efficient. Brittany made th More

by Zzimm7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Bizzaro, Brittany Robinson
Aug 30, 2024 -

Rick Weaver Buick GMC Truck responded

Thank you! We're thrilled to hear you had such a positive experience with Johnny and Brittany. Our team always strives to make the process as smooth as possible. Your feedback means a lot to us!

August 28, 2024

I have been a customer of Weavers since 1998. They always treat me fair and with respect when purchasing/trading. I recently had a service issue that was just beyond the warranty date. Jeff in Se More

by mattputman54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Doc in Service.
Aug 30, 2024 -

Rick Weaver Buick GMC Truck responded

Matt, we truly appreciate your loyalty since 1998! It's fantastic to hear about your positive experience with Jeff and our service team. We strive to provide exceptional care for our customers, and your feedback means a lot to us. Thank you for sharing your experience!

August 10, 2024

Best Buick dealership I have ever gone to . Employees are friendly and do great work More

by BOBTEC14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Weaver
Aug 13, 2024 -

Rick Weaver Buick GMC Truck responded

Hi, thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our dealership to be the best. Our team takes pride in providing exceptional service, and we look forward to assisting you again in the future.

July 11, 2024

I went in for an oil change, etc. They took the car right in, put 3 men on it and were done in 15 minutes including tire rotation. All were extremely courteous and treated me with k More

by stanleyrose262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jul 12, 2024 -

Rick Weaver Buick GMC Truck responded

Stanley, we are thrilled to hear about your positive experience with us! Thank you for taking the time to share your feedback. We pride ourselves on providing quick and high-quality service while maintaining a friendly and professional atmosphere. We look forward to serving you again in the future!

July 01, 2024

Once again, 5 star service, in and out, just like the promised. Friendly folks and easy to work with. More

by dagibbo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Weaver
Jul 02, 2024 -

Rick Weaver Buick GMC Truck responded

Hey, thank you so much for the kind words! We're thrilled to hear that you had another 5-star experience with us. Our team always aims to provide efficient and friendly service. We appreciate your support and look forward to serving you again soon!

June 19, 2024

Excellent experience. .the most easy experiences I have every had buying a car ..the sales man and finance lady where wonderful in explaining everything to us ..kind and pe More

by marthas61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Alfieri ..Ron Agnew
Jun 20, 2024 -

Rick Weaver Buick GMC Truck responded

Hi Martha, thank you for the 5-stars and kind words! We appreciate your time and look forward to your next visit. Drive safe!

June 19, 2024

All went well with the service on my 2019 Buick Cascada! Gave me ride home & called to say it was done in 2 hrs & gave me ride back to dealer!👍👏😊 More

by rygibbs51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Weaver
Jun 20, 2024 -

Rick Weaver Buick GMC Truck responded

Hi! That's great to hear. Thank you for taking the time to leave us a review. We appreciate your time and hope to see you again in the future!

June 17, 2024

Vehicle was taken in and serviced in a timely manner, friendly staff and easy to talk to about the problem with my vehicle. More

by micvic53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo, Service Dept
Jun 18, 2024 -

Rick Weaver Buick GMC Truck responded

Hi Micah, thank you for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with our service team. If you ever need anything else, feel free to reach out. We appreciate your feedback!

June 13, 2024

Very personable. Always gets back to you. Great salesman. Recommend to friends and family. Thanks! More

by Dewey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe DePaul
Jun 14, 2024 -

Rick Weaver Buick GMC Truck responded

Hi Dewey, thank you so much for your kind words! We strive to provide excellent customer service and we're thrilled to hear that you had a positive experience with us. We truly appreciate your recommendation and look forward to serving you, your friends, and family in the future!

2
...