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Rick Weaver Buick GMC Truck

Erie, PA

4.6
67 Reviews

714 W 12th St

Erie, PA

16501

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Showing 67 reviews

October 14, 2024

Always friendly, knowledgeable, and timely. Had a problem with my truck engine code during the week of my daughters wedding and the assured me i could use the truck until after the wedding. More

by DanIvory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Carter, James Landers, and Blake. , Beth Weaver
Oct 16, 2024 -

Rick Weaver Buick GMC Truck responded

Thanks for sharing your experience, Dan! We're thrilled to hear you had such a positive interaction with our team. Congratulations on your daughter's wedding, and we're glad we could help get your truck ready in time. Your satisfaction means a lot to us!

October 04, 2024

From the minute I walked into the dealership I was greeted by John and the manager Sean Pamula. John Bizzarro was very polite, knowledgeable, and he took his time explaining all the options I had wit More

by mmagorien
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bizzarro and Sean Pamula, Beth Weaver
Oct 08, 2024 -

Rick Weaver Buick GMC Truck responded

Thank you! It's great to know John and Sean provided you with the support and information you needed. We appreciate your feedback and hope you’re enjoying your new vehicle!

September 17, 2024

Thank you so much John Bizzarro ! You absolutely knocked it out of the park on quality for our money . You went way beyond and above our expectations of what we could purchase with ou More

by IBECUTE26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bizzarro
Sep 18, 2024 -

Rick Weaver Buick GMC Truck responded

Thank you so much for the 5-star review! We’re thrilled to hear you had such a positive experience with John and your new car. Your support means the world to us, and we appreciate you spreading the word! Enjoy your ride!

September 06, 2024

Don’t waste your time on service. Usually pretty good, but can be slow at times. Waiting for a necessary fluid to come in for our vehicle they could’ve had four tires installed they More

by Melorn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Sep 13, 2024 -

Rick Weaver Buick GMC Truck responded

Hi there, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you encountered during your recent service visit. We understand how valuable your time is, and we regret that your vehicle wasn’t serviced as efficiently as expected. It’s clear that better communication and coordination could have prevented this issue, and we’re truly sorry for the inconvenience of having to return for a second visit. While we can’t change what happened, we’d like to make it right, and we will be in contact soon. Thank you again for bringing this to our attention. We value your business and appreciate the opportunity to improve our service.

August 29, 2024

Got me in and out in a short amount of time with what I wanted and helped get me the best deal possible. Johnny Bizzaro was a pleasure to work with. He was easy to work with and efficient. Brittany made th More

by Zzimm7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Bizzaro, Brittany Robinson
Aug 30, 2024 -

Rick Weaver Buick GMC Truck responded

Thank you! We're thrilled to hear you had such a positive experience with Johnny and Brittany. Our team always strives to make the process as smooth as possible. Your feedback means a lot to us!

August 28, 2024

I have been a customer of Weavers since 1998. They always treat me fair and with respect when purchasing/trading. I recently had a service issue that was just beyond the warranty date. Jeff in Se More

by mattputman54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Doc in Service.
Aug 30, 2024 -

Rick Weaver Buick GMC Truck responded

Matt, we truly appreciate your loyalty since 1998! It's fantastic to hear about your positive experience with Jeff and our service team. We strive to provide exceptional care for our customers, and your feedback means a lot to us. Thank you for sharing your experience!

August 10, 2024

Best Buick dealership I have ever gone to . Employees are friendly and do great work More

by BOBTEC14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Weaver
Aug 13, 2024 -

Rick Weaver Buick GMC Truck responded

Hi, thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our dealership to be the best. Our team takes pride in providing exceptional service, and we look forward to assisting you again in the future.

July 11, 2024

I went in for an oil change, etc. They took the car right in, put 3 men on it and were done in 15 minutes including tire rotation. All were extremely courteous and treated me with k More

by stanleyrose262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jul 12, 2024 -

Rick Weaver Buick GMC Truck responded

Stanley, we are thrilled to hear about your positive experience with us! Thank you for taking the time to share your feedback. We pride ourselves on providing quick and high-quality service while maintaining a friendly and professional atmosphere. We look forward to serving you again in the future!

July 01, 2024

Once again, 5 star service, in and out, just like the promised. Friendly folks and easy to work with. More

by dagibbo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Weaver
Jul 02, 2024 -

Rick Weaver Buick GMC Truck responded

Hey, thank you so much for the kind words! We're thrilled to hear that you had another 5-star experience with us. Our team always aims to provide efficient and friendly service. We appreciate your support and look forward to serving you again soon!

June 19, 2024

Excellent experience. .the most easy experiences I have every had buying a car ..the sales man and finance lady where wonderful in explaining everything to us ..kind and pe More

by marthas61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Alfieri ..Ron Agnew
Jun 20, 2024 -

Rick Weaver Buick GMC Truck responded

Hi Martha, thank you for the 5-stars and kind words! We appreciate your time and look forward to your next visit. Drive safe!

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