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Rick Weaver Buick GMC Truck

Erie, PA

4.4
108 Reviews

714 W 12th St

Erie, PA

16501

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108 Reviews of Rick Weaver Buick GMC Truck

May 15, 2026

They had my Yukon for 32 days not once did they call me w an update. and I had to talk to sales to get a loner car. not happy with the service. still no paperwork on the work that was done. More

by fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Fuller
May 20, 2026 -

Rick Weaver Buick GMC Truck responded

Fred, thank you for letting us know we fell short this time. We’ve been in contact with you and I hope you understand the parts on back order created the long wait. We should have been in touch with you and we will do better! Thank you for your trust in the past and we truly hope to earn your business again with 100% satisfaction in the future. Rick Weaver Team

May 01, 2026

Great experience on a recent purchase. I am from California and I bought a car for my college student daughter and wanted to work with a dealer/dealership I could trust. I found that in Jo More

by hugh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johny Bizzaro
May 01, 2026 -

hugh responded

Great experience on a recent purchase. I am from California and I bought a car for my college student daughter and wanted to work with a dealer/dealership I could trust. I found that in Johhny Bizzaro at Rick Weaver Buick. I would buy there again!

May 05, 2026 -

Rick Weaver Buick GMC Truck responded

Thanks for sharing your experience, Hugh! We're thrilled to hear that Johnny provided you with the trust and service you were looking for. Best wishes to your daughter with her new car, and we look forward to assisting you again in the future!

April 22, 2026

Salesman Ben was extremely helpful and we were pleased to deal with him. We would definitely consider the dealership again. More

by seliason2024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Bruno
Apr 23, 2026 -

Rick Weaver Buick GMC Truck responded

Thank you for the fantastic feedback! We're thrilled to hear that Ben provided you with excellent service. We look forward to welcoming you back for your future needs!

April 14, 2026

Service personnel in charge one of them where very rude the truck has rust on bumper I told them never address it More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t see tech
Apr 17, 2026 -

Rick Weaver Buick GMC Truck responded

Brian, Thank you for sharing your feedback. We’re very sorry to hear that your experience with our service department was disappointing. Rude or dismissive behavior is not acceptable, and we regret that your concerns were not addressed properly. If you're open to it, we'd like to speak with you directly about your experience, so we can try to turn it around. We appreciate you bringing this to our attention.

April 08, 2026

Annual inspection was scheduled and completed without incident. I was informed of start of service but was not able to use link to check progress during service More

by deb.ferro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Apr 17, 2026 -

Rick Weaver Buick GMC Truck responded

Deb, Thank you for sharing your feedback. We’re glad to hear your annual inspection was completed smoothly and that you were notified when service began. We apologize for the inconvenience you experienced with the progress‑tracking link not functioning properly during your visit. Your comment has been shared with our service team, so we can review the issue and ensure the tracking system works more reliably moving forward. We appreciate you bringing this to our attention and thank you for choosing our service department.

March 20, 2026

I have been going to Rick Weaver for years. There service dept is second to none! The staff makes you feel like family and very professional. Recently i made a trade for the 2026 GMC Canyon More

by rdkgeorge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Coleman in sales, Ashley in Finance and Clair in service!
Mar 26, 2026 -

Rick Weaver Buick GMC Truck responded

Thank you for your fantastic review! We’re thrilled to hear about your positive experiences with our service and sales teams. It’s great to know Michael helped make your dream vehicle a reality. Your loyalty means a lot to us, and we look forward to serving you again!

March 20, 2026

We recently had to take our brand new car in to be serviced for a shaking issue. After setting up the appointment because we were told the part was in, upon our arrival we were told the part was not More

by LISAK2467
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fuller, General Sales Manager
Mar 30, 2026 -

Rick Weaver Buick GMC Truck responded

Hello, Thank you for taking the time to share your experience. We sincerely apologize for the frustration caused during your initial service visit and for the confusion surrounding the part availability and next steps. We appreciate you acknowledging the assistance provided by our service manager, Chris, and we’re sorry that the repair has not yet resolved the shaking concern. Your feedback regarding communication, documentation, and customer treatment has been shared with our service leadership so we can address these issues and improve consistency moving forward. Thank you for bringing this to our attention, as we value your business and appreciate the opportunity to learn from your experience.

March 15, 2026

Joe DePaul is a very courteous, knowledgeable and thorough salesman. This the second time he sold us our vehicle. Joe answered all our questions, and helped my wife opening a member account. We would More

by ackantola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Mgr
Mar 26, 2026 -

Rick Weaver Buick GMC Truck responded

Thank you for the fantastic review! We're thrilled to hear about your positive experience with Joe. His dedication to providing excellent service is truly appreciated. We look forward to helping you again in the future!

March 14, 2026

Stopped in for oil change staff was friendly service was great always fast service purchased truck new and price is fair I do all work on my vehicle but it is not worth me changing my oil for price I pay it More

by mech0120.tk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claire ross
Mar 26, 2026 -

Rick Weaver Buick GMC Truck responded

Thanks for your fantastic review! We're thrilled to hear that you enjoyed our friendly service and found our oil change to be a great value. Your satisfaction is our priority, and we look forward to serving you again soon!

February 22, 2026

I was taking care of like I was part of thair family the deel was great the salesman was great happy with the hole dealership More

by r62812675
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey pustelick
Feb 24, 2026 -

Rick Weaver Buick GMC Truck responded

We’re happy to hear you felt like part of the family! Providing excellent service and a great experience is our priority. Thank you for sharing your positive feedback!

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