Rick Weaver Buick GMC Truck
Erie, PA
By Type
120 Reviews of Rick Weaver Buick GMC Truck
7/1/2026 UPDATED REVIEW: I purchased a 2021 GMC Sierra from this place in August of 2025, in May of 2026 the engine went bad. The vehicle was out of the original warranty and I didn't feel the need to pu from this place in August of 2025, in May of 2026 the engine went bad. The vehicle was out of the original warranty and I didn't feel the need to purchase an extended warranty for a 5 year old vehicle. Here is how Rick Weaver has treated me since the day I purchased the vehicle: 2 days after purchase I had dash lights for the EVAP system malfunctioning. I called my salesman Cory and he told me to bring it in for service dept to look at it. I made an appointment and they couldn't fix it that day and booked me a second appointment. The day of the 2nd appointment they had no courtesy vehicle after being promised I would have one. So I canceled the appointment and asked them to contact me when a vehicle was available. They never called me and never fixed the issue. Last winter the heat on the driver's side stopped working. In May 2026 as I was driving down the road, the engine shuttered and I had all kinds of dash lights above ABS system, etc. There was an immediate impact on the driveability and an immediate ticking sound in the valves. I stopped driving it and called Rick Weaver. I spoke with Chris Pfister, the sales manager, who offered no help in getting it fixed. He suggested that I come in and look at vehicles and that they might be able to take the truck back in trade. I took Monday off of work and looked at vehicles, they told me they needed to look at my truck and couldn't do it until Thursday. Come Friday I called Chris and he said they couldn't take the truck back in trade because it wouldn't make sense financially. He said he had a phone number his friend called and GM offered some financial assistance for the same issue. Chris never called me back to provide the number as he promised. I would avoid this dealership at all costs and GM products in general. GM is well aware of the defective lifter issues that break and then score the camshaft. The fix includes replacing all the valves, lifters, camshaft, timing chain and installing a AFM/DFM disabler to avoid the same issue in the future. All of the local garages are fixing these engines non-stop for $4,000 to $8,000 and it affects 10's of thousands of vehicles. More
They had my Yukon for 32 days not once did they call me w an update. and I had to talk to sales to get a loner car. not happy with the service. still no paperwork on the work that was done. an update. and I had to talk to sales to get a loner car. not happy with the service. still no paperwork on the work that was done. More
Great experience on a recent purchase. I am from California and I bought a car for my college student daughter and wanted to work with a dealer/dealership I could trust. I found that in Jo I am from California and I bought a car for my college student daughter and wanted to work with a dealer/dealership I could trust. I found that in Johhny Bizzaro at Rick Weaver Buick. I would buy there again! More
Annual inspection was scheduled and completed without incident. I was informed of start of service but was not able to use link to check progress during service incident. I was informed of start of service but was not able to use link to check progress during service More
I have been going to Rick Weaver for years. There service dept is second to none! The staff makes you feel like family and very professional. Recently i made a trade for the 2026 GMC Canyon There service dept is second to none! The staff makes you feel like family and very professional. Recently i made a trade for the 2026 GMC Canyon Elevation. Salesman, Michael Coleman went above and beyond to explore every option that would make my dream come true. No gimmicks, just honest and no stress! He made my visit enjoyable and pleasant! Form service to finance, to sales, i can't say enough about Rick Weaver GMC!! More
We recently had to take our brand new car in to be serviced for a shaking issue. After setting up the appointment because we were told the part was in, upon our arrival we were told the part was not serviced for a shaking issue. After setting up the appointment because we were told the part was in, upon our arrival we were told the part was not there and a test drive was needed (which was already done). The service rep was quite rude at the time. My husband then spoke with the service manager (Chris Fuller after that who helped a lot), discussed the situation, and found the part was ordered but had not arrived yet. We were told when it came in, we would be notified. Just this week, we took the car back to have the part installed, which unfortunately has not resolved the issue with the shaking. But what also offended me is the write up on the service slip saying “the customer is very upset about the shaking and part not being available.” That is not why we are upset. We are upset by the way we were originally treated the day we arrived for service by the service rep telling us the part was not available, and we had to take it for a test ride. Seems like someone was trying to cover up a lie…. Who was telling the truth? We were upset about the treatment we received; not the vehicle or the need to get a part replaced. More
Joe DePaul is a very courteous, knowledgeable and thorough salesman. This the second time he sold us our vehicle. Joe answered all our questions, and helped my wife opening a member account. We would thorough salesman. This the second time he sold us our vehicle. Joe answered all our questions, and helped my wife opening a member account. We would recommend Rick Weaver GMC and salesman, Joe DePaul to everyone. More



