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Rick Weaver Buick GMC Truck

Erie, PA

4.5
90 Reviews

714 W 12th St

Erie, PA

16501

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90 Reviews of Rick Weaver Buick GMC Truck

June 13, 2025

Been coming here for 4 years however this year was terrible and I will not be back nor will I recommend you. I feel that I was taken advantage scouse I'm a senior citizen and a widow More

by cindiwestman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doc Bennett
Jun 20, 2025 -

Rick Weaver Buick GMC Truck responded

Cindi, Thank you for taking the time to share your experience with us. We’re genuinely sorry to hear that your recent visit left you feeling disappointed and taken advantage of — that’s absolutely not the experience we want for any of our customers, especially someone who has trusted us with their vehicle for several years. We truly value your loyalty over the past four years and would appreciate the opportunity to speak with you directly to try and make this right if you're open to it. Thank you again for your honest feedback, and we will be in touch soon.

Jun 20, 2025 -

cindiwestman responded

Nobody showed me proof that there was a nest in my car, they just told me. Would have felt better had i seen proof. I thought i asked for that. Mr Bennett told me he would give me a senior discount, when i went to pay the cashier told me she could only take $20.00 off, not much of a discount on a $965.00 bill. Cashier was not very pleasant

June 04, 2025

Very fine salesman and dealership, would recommend this dealer for anyone looking for a new or used vehicle!very helpful and accommodating team. Very satisfied! More

by bollard5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Agnew. Excellent salesman!
Jun 11, 2025 -

Rick Weaver Buick GMC Truck responded

Thank you for your wonderful feedback! We’re so happy to hear you had such a positive experience with our team. Your recommendation means a lot to us, and we look forward to helping you again in the future!

June 04, 2025

I drove from Titusville & wasn't disappointed with the great service! Everyone I encountered was very helpful. I even got a text on my phone telling me when the car would be done! More

by janebrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
darryl bossard
Jun 11, 2025 -

Rick Weaver Buick GMC Truck responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience and appreciated our team's helpfulness and communication. We aim to provide top-notch service, and it’s wonderful to know we met your expectations. Safe travels in your new ride!

June 03, 2025

Sales team was good . Service department does good work ,the fact that you buy a brand new vehicle from them and need service done and they only have 5 loaner vehicles is More

by blk05hole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
Jun 24, 2025 -

Rick Weaver Buick GMC Truck responded

Hi there, Thank you for taking the time to share your feedback. We’re glad to hear you had a positive experience with our sales and service teams — we’ll be sure to pass that along. That said, we completely understand your frustration when it comes to loaner vehicle availability. As much as we’d love to provide one for every service visit, our current fleet is limited, and demand often outweighs supply. We know that can be inconvenient, and we’re actively exploring ways to expand our loaner program to better support our customers. Please know that we value your business and truly appreciate you bringing this to our attention.

May 23, 2025

I drove over 100 miles from Cleveland to buy a car at Rick Weaver! The internet sales manager, Dan, is the best thing to ever happen to car sales! He's the reason I'm driving exactly what I was looking More

by susankugler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Swindlehurst
May 27, 2025 -

Rick Weaver Buick GMC Truck responded

Thank you, Susan! We’re thrilled to hear about your experience with Dan and our team. Your journey means a lot to us, and we’re glad you found the perfect car. We appreciate your recommendation and look forward to welcoming you back in the future!

May 15, 2025

I trust Rick Weaver service department. I trust the service manager and the mechanic that does my cars. A+ More

by Micki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Carter and Daulton
May 16, 2025 -

Rick Weaver Buick GMC Truck responded

Thanks for the fantastic feedback, Micki! We're thrilled to hear you trust our service team. Providing top-notch care for your vehicle is our priority. We appreciate your support and look forward to serving you again!

May 07, 2025

I bought a 2016 GMC Sierra. .. I've had to have the transmission replaced twice!!! Not only that I had to wait 6 weeks both times to have the transmission replaced!!! Oh not only More

by Gotstretched
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Beth Weaver
May 13, 2025 -

Rick Weaver Buick GMC Truck responded

We’re truly sorry to hear about your experience with your vehicle and the frustrations you’ve faced. We understand how inconvenient and disappointing multiple transmission issues, extended wait times, and lack of loaner availability can be — especially when it affects your daily routine. Please know this is not the level of service we strive to provide, and we'd appreciate the opportunity to speak with you directly to better understand what went wrong and see how we can make this right. Thank you for bringing this to our attention — your feedback helps us improve.

May 05, 2025

Great experience. Everyone I encountered was very helpful and made the purchase very easy. Very professional. I will be a returning customer. I purchased a 2025 GMC 25 More

by LM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Agnew
May 06, 2025 -

Rick Weaver Buick GMC Truck responded

Thanks for your fantastic feedback! We’re thrilled to hear you had a great experience and found our team helpful. Enjoy your new ride, and we can’t wait to see you again soon!

May 02, 2025

Had 10 o'clock appointment only inspection and oil change on 10 month old vehicle dropped off at 9. Never pulled it in till after 3. Called me at 5 to pick up only open till 5:30. Kinda rediculaus More

by Edszewczyk
Service Time
Recommend Dealer
No
Employees Worked With
All were fine
May 13, 2025 -

Rick Weaver Buick GMC Truck responded

Thank you for taking the time to share your feedback. We're truly sorry to hear about the long wait time you experienced during your recent visit. That’s not the level of service we aim to provide, especially for a scheduled appointment and routine maintenance. Please know that we understand how frustrating it must have been to wait all day for an oil change and inspection—especially after dropping your vehicle off early. We’d appreciate the opportunity to make this right and we'll be in contact soon, so we can discuss how we can better serve you in the future. Thank you again for your feedback—it helps us improve.

April 22, 2025

Salesman was helpful and not pushy. The prices of cars were very good and they had a nice selection. I would recommend them to my friends. More

by Cruellie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bizzarro
Apr 23, 2025 -

Rick Weaver Buick GMC Truck responded

Thanks, Cruellie! We're thrilled to hear you had a positive experience with our team and found great options at good prices. Your recommendation means a lot to us, and we look forward to welcoming your friends!

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